VDA GDN Resource Core Infra Management Support

DXC Technology Inc.; Riyadh Region; On-site; USD 25,000 - 40,000; Full time

Job summary

DXC Technology is seeking experienced IT professionals for a full-time position in Riyadh. The role involves troubleshooting and management within the core infrastructure support area, requiring foundational knowledge of Windows and networking along with experience in Microsoft Endpoint Manager. Ideal candidates will have strong communication skills and relevant certifications to excel in a collaborative work environment.

Qualifications

• Minimum 4 years in IT, with 2-3 years in Microsoft Endpoint Manager.
• Experience with cloud technologies and application deployment.
• Strong problem-solving and analytical skills.

Responsibilities

• Manage and troubleshoot SCCM versions and other endpoint management tasks.
• Oversee application deployment and incident management.
• Work independently on device health and reporting.

Skills

Troubleshooting

Communication

Problem Solving

Networking Concepts

Technical Skills

Education

Microsoft 365 Certified: Endpoint Administrator Associate

Microsoft Certified: Azure Administrator Associate

Citrix Certified Professional – Virtualization (CCP-V)

VMware Certified Professional – Data Center Virtualization (VCP-DCV)

Tools

SCCM

Microsoft Intune

Cloud Technologies

O365 Licensing

Ticketing Tools (SNOW/Remedy)

Job description

VDA GDN Resource Core Infra Management Support page is loaded

VDA GDN Resource Core Infra Management Support

Apply locations: SAU - RIYADH | Time type: Full time | Posted on: Posted 7 Days Ago | End Date: July 31, 2025 (22 days left to apply) | Job requisition id: 51551948

Job Description:

Responsibilities

• Troubleshooting and working experience in SCCM 1611/1706/1806/1902 and later versions CB / Altiris / DXCCAE.Service Now, SM9)
• Basic Windows OS and Networking Knowledge.
• Basic Knowledge of incident management. Should be able to resolve the Release
• Application deployment and monitoring
• Patch management
• Management incidents on SWD tools.
• Flexible to work on a 24X7 basis.
• Basic knowledge of AD and different AD groups
• Basic infrastructure knowledge of the SWD tool
• Client installation and Monitoring
• Should work independently on Reports, Device health management
• Basic knowledge on Incident management and service request handling. Should be able to resolve issues independently.
• Good technical, communication, and presentation skills.
• Ability to adopt and learn quickly
• Networking concepts – DNS, DHCP, TCP/IP, Subnet, IPv4/IPv6
• Basic debugging skills
• Good communication skills

Desired Skills and Qualifications

• Overall minimum 4 years of experience in Information Technology (IT) and minimum 2-3 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
• Knowledge on Microsoft Intune
• Knowledge on ticketing tools like SNOW/Remedy/DXCSM
• Basic knowledge of Cloud, MS Azure, O365 Licensing

Nice to have skills:

• Experience in Microsoft Defender, Azure, Intune, and MDM.
• Experience in iOS, Android, and Windows application signing, provisioning
• Good communication skills with ability to represent in global meetings/forums/customers.
• Good understanding of network infrastructure.
• Knowledge of Cloud Technologies.
• Excellent problem-solving/analytical skills
• Ability to work independently and as part of a team. Must be able to multi-task, change direction, set priorities, and meet deadlines

Certifications:

• Microsoft 365 Certified: Endpoint Administrator Associate.
• Microsoft Certified: Azure Administrator Associate.
• Citrix Certified Professional – Virtualization (CCP-V)
• VMware Certified Professional – Data Center Virtualization (VCP-DCV)

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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