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VDA GDN Resource Core Infra Management Support

DXC Technology Inc.

Riyadh

On-site

SAR 150,000 - 200,000

Full time

8 days ago

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Job summary

DXC Technology Inc. is seeking an experienced IT professional proficient with Microsoft Endpoint Manager and SCCM for a role in Riyadh. Candidates should possess strong troubleshooting abilities and certifications, including Microsoft 365 certifications. This position emphasizes in-person collaboration while fostering a flexible, inclusive work environment.

Qualifications

  • Minimum 4 years of IT experience; 2-3 years with Microsoft Endpoint Manager or Intune.
  • Basic knowledge of MS Azure and O365 Licensing is essential.
  • Solid experience with troubleshooting SCCM versions.

Responsibilities

  • Troubleshoot and manage incidents using SWD tools.
  • Handle application deployment and monitoring effectively.
  • Support incident management and resolve issues independently.

Skills

Troubleshooting
Communication
Presentation
Networking concepts
Problem-solving
Client installation
Incident management
Flexibility
Adaptability
Basic debugging

Education

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Citrix Certified Professional – Virtualization (CCP-V)
VMware Certified Professional – Data Center Virtualization (VCP-DCV)

Tools

ServiceNow
SCCM
Microsoft Intune
Cloud Technologies
Network Infrastructure

Job description

Job Description:

Responsibilities

  • Troubleshooting and working experience in SCCM 1611/1706/1806/1902 and later versions CB / Altiris
  • Experience with DXCCAE, ServiceNow, and SM9
  • Basic Windows OS and Networking knowledge
  • Basic knowledge of incident management and ability to resolve issues related to releases
  • Application deployment and monitoring
  • Patch management
  • Managing incidents on SWD tools
  • Flexible to work on a 24X7 basis
  • Basic knowledge of Active Directory and different AD groups
  • Basic infrastructure knowledge of the SWD tool
  • Client installation and monitoring
  • Ability to work independently on reports and device health management
  • Basic knowledge of incident management and service request handling, with the ability to resolve issues independently
  • Strong technical, communication, and presentation skills
  • Quick learner with adaptability
  • Networking concepts – DNS, DHCP, TCP/IP, Subnet, IPv4/IPv6
  • Basic debugging skills
  • Good communication skills

Desired Skills and Qualifications

  • Minimum 4 years of experience in IT, with 2-3 years in Microsoft Endpoint Manager and/or Intune
  • Knowledge of Microsoft Intune
  • Experience with ticketing tools like SNOW/Remedy/DXCSM
  • Basic knowledge of Cloud, MS Azure, O365 Licensing

Nice to have skills:

  • Experience with Microsoft Defender, Azure, Intune, and MDM
  • Experience in iOS, Android, and Windows application signing and provisioning
  • Good communication skills for global meetings, forums, and customer interactions
  • Understanding of network infrastructure
  • Knowledge of Cloud Technologies
  • Excellent problem-solving and analytical skills
  • Ability to work independently and as part of a team, with multi-tasking and prioritization skills

Certifications:

  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Microsoft Certified: Azure Administrator Associate
  • Citrix Certified Professional – Virtualization (CCP-V)
  • VMware Certified Professional – Data Center Virtualization (VCP-DCV)

At DXC Technology, we prioritize in-person collaboration with flexibility for wellbeing and productivity. We’re committed to an inclusive environment where everyone can thrive.

Recruitment fraud warning: DXC does not offer employment via social media or request payments. For more info, click here.

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