UX Writer | Riyadh, SA

D360 Bank; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

An innovative digital bank is seeking a talented UX Copywriter to enhance user experiences across digital products. In this dynamic role, you will craft clear, concise, and engaging copy that guides users through interfaces, ensuring they feel confident and empowered. Collaborating with designers and product managers, you will define content strategies and create microcopy that resonates with user needs. This is an exciting opportunity to join a forward-thinking team at the forefront of digital banking innovation, where your contributions will significantly impact the overall customer experience.

Qualifications

• 3-5 years of experience in UX copywriting for digital products.
• Demonstrated portfolio showcasing UX writing skills.

Responsibilities

• Craft high-quality copy that connects with users and guides their journey.
• Collaborate with teams to define content strategy and deliver microcopy.

Skills

UX Copywriting

User-Centered Writing

Effective Communication

Creative Thinking

Problem-Solving

Education

Tertiary Qualification in Communication

Tools

Business Requirement Mapping

Design Thinking

Digital Literacy

Job description

Job Description

The role is responsible for crafting clear, concise, and user-friendly copy within digital products to enhance user experiences. This role involves working closely with designers, product managers, and developers to create microcopy, content flows, and messaging that guide users through interfaces smoothly. The goal is to ensure users understand how to interact with the product and feel confident doing so.

Responsibilities

• Enable high-quality user experience by crafting copy that meaningfully connects with consumers and guides them through their journey.
• Collaborate with UX researchers, designers, developers, and the wider business at each stage of design, from drafts to prototypes to final copy.
• Define content strategy for the product and write clear, concise content across multiple touchpoints, including product names, labels, navigation, tutorials, user flows, and notifications.
• Deliver microcopy for functional interactions, focusing on orientation, hierarchy, and clarity within information architecture, wireframes, and interfaces.
• Create and maintain copy usage guidelines, documenting iterations.
• Assist UX researchers in writing clear questions for remote surveys.
• Participate in user research and analyze data from validations like US research or A/B testing.
• Conduct user research to validate microcopy performance.
• Use insights to refine copy to resonate with user needs and enhance user delight.
• Help customers feel welcomed and empowered, aligning with D360's tone of voice.
• Advocate for end users while ensuring business requirements are met.
• Research and define best practices for UI copy continually.
• Perform other duties as assigned by the line manager related to the work.
• Ensure compliance with all relevant controls and information security policies.

Qualifications

Preferred Qualifications

• A tertiary qualification in Communication or a relevant field from a recognized institution.

Experience

• Recommended 3 to 5 years of experience in UX copywriting for digital products such as websites, mobile apps, or software interfaces.
• Demonstrated portfolio showcasing UX writing skills that achieve specific outcomes.
• Passion for quality, user-centered writing with great attention to detail.
• Knowledge of user-centered UX principles and practices.

Technical Competencies

• Business requirement mapping
• Design thinking
• Digital literacy

Behavioral Competencies

• Creative thinking
• Effective communication
• Problem-solving skills
• Good time management

About Us

D360 Bank is a shariah-compliant digital bank dedicated to providing the best financial experience in the Kingdom. Our vision is to reinvent finance through innovation and technology, making it convenient, accessible, and fair for all.

About the Team

Join the D360 Bank Products team and be at the forefront of innovation in digital banking. You will oversee the entire lifecycle of our products—from ideation and design to delivery and maintenance—defining compelling product visions. Your role will involve driving revenue across various segments and enhancing customer experience.

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