UX Writer

D360 Bank; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

An innovative digital bank is seeking a skilled UX Copywriter to enhance user experiences through clear and engaging copy. In this role, you will work closely with designers, product managers, and developers to create user-friendly content that guides users seamlessly through digital interfaces. Your passion for user-centered writing and attention to detail will be key in delivering high-quality microcopy that resonates with users. Join a forward-thinking organization committed to reinventing finance through technology and innovation, making financial services accessible and fair for all.

Qualifications

• 3-5 years of experience in UX copywriting for digital products.
• Portfolio showcasing UX writing skills that drive outcomes.

Responsibilities

• Craft copy that connects with users and guides them through their journey.
• Collaborate with teams to bring ideas from drafts to final copy.

Skills

UX Copywriting

User-Centered Writing

Attention to Detail

Creative Thinking

Communication

Problem Solving

Education

Tertiary Qualification in Communication

Tools

Business Requirement Mapping

Design Thinking

Digital Literacy

Job description

The role is responsible for crafting clear, concise, and user-friendly copy within digital products to enhance user experiences. This role typically involves working closely with designers, product managers, and developers to create microcopy, content flows, and messaging that help guide users through interfaces smoothly. He/she aims to ensure that users not only understand how to interact with a product but also feel confident doing so.

D360 Bank is a shariah-compliant digital bank that aims to provide the best financial experience in the Kingdom. Our Vision: To reinvent finance through innovation & technology, making it convenient, accessible & fair to all.

Preferred Qualifications

• A tertiary level qualification from a recognized institution in Communication or relevant field

Years & Nature of Experience

• Recommended 3 to 5 years of equivalent experience demonstrating competencies in UX copywriting for digital products, including websites, mobile apps, or software interfaces.
• Showcase a portfolio demonstrating UX writing skills that drive specific outcomes.
• Passion for quality user-centered writing with great attention to detail.
• Knowledge of user-centered UX principles and practices.

Technical Competencies

• Business Requirement Mapping
• Design Thinking
• Digital Literacy

Behavioral Competencies

• Creative Thinking
• Communication
• Problem Solving
• Good time-management skills

Key Responsibilities

1. Enable high-quality user experience by crafting copy that meaningfully connects with consumers and guides them through each step of their journey.
2. Collaborate with UX researchers, designers, developers, and the wider business to bring ideas to life from drafts through prototypes to final copy.
3. Define content strategy for products and write clear, concise content across multiple touchpoints, including product names, labels, navigational elements, tutorials, user flows, and notifications.
4. Deliver microcopy for functional interactions, focusing on orientation, hierarchy, and clarity within information architecture, wireframes, and interface designs.
5. Create and maintain copy usage guidelines, documenting iterations.
6. Assist UX researchers in writing clear questions for remote surveys.
7. Participate in user research and analyze data from validations such as US research or A/B testing.
8. Conduct user research to validate microcopy performance.
9. Utilize insights to refine copy to resonate with user needs and enhance user delight.
10. Help customers feel welcome and empowered, aligning with D360's tone of voice.
11. Advocate for the end user while ensuring business requirements are met.
12. Research and define best practices for UI copy continually.
13. Perform other duties as assigned by the line manager related to the work.
14. Ensure compliance with all controls and information security policies, procedures, and practices.