Travel Consultant

Saudi Petroleum Services Polytechnic; Makkah Region; On-site; SAR 60,000 - 90,000; Full time

Job summary

A leading company in the travel industry is seeking a motivated Travel Consultant. The successful candidate will be responsible for organizing and promoting travel packages for clients, enhancing customer satisfaction, and expanding the clientele. Candidates should have proven experience in travel consultancy and excellent sales skills, along with the ability to communicate effectively.

Qualifications

• Proven working experience as a Travel Consultant.
• Excellent knowledge of traveling software and systems.
• Proficiency in English; additional languages are a plus.

Responsibilities

• Organize travels from beginning to end, including bookings and transportation.
• Research various destinations and travel options.
• Maintain relationships with clients and key persons.

Skills

Sales skills

Customer oriented approach

Crisis management

Communication

Education

Degree in Hospitality, Travel, Tourism, Business or relevant field

Tools

Travel software

GDS systems

Job description

• Determining clients' needsand suggesting suitable travel packages
• Organizing travels from beginning to end, including tickets, accommodation and transportation
• Supplying travelers with pertinent information and usefultravel/holiday materials

Job brief

We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travelers with pertinent information and usefultravel/holiday material(guides, maps, event programs etc)
• Collect deposits and balances
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Handle unforeseenproblems and complaintsand determine eligibilityfor money returns
• Attend conferencestomaintain familiarity with tourism trends
• Create and update electronic records of clients
• Maintain relationships with key persons
• Keep financial statements and documents
• Reach the revenue and profit targets

Skills

Requirements and skills

• Proven working experience as a Travel Consultant
• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and customer oriented approach
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises
• Degree in Hospitality, Travel, Tourism, Business or relevant field
• Candidates with personal travel experience will be preferred