Transportation Specialist ATS Linehaul

Amazon; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading multinational e-commerce company is seeking an Operations Associate for its Transportation Operation Center in Riyadh. The ideal candidate will manage communications with internal and external customers, perform data analysis, and develop performance metrics to drive business results. A Bachelor's degree in a quantitative field is required, alongside experience with Excel and a preference for SQL knowledge. This role operates in a fast-paced environment, ensuring effective transportation execution across the supply chain.

Qualifications

• Bachelor's degree in a quantitative/technical field such as computer science, engineering, or statistics.
• Experience working with Excel.
• Experience with SQL is preferred.

Responsibilities

• Manage communications with external and internal customers.
• Pull data from databases for reporting and analysis.
• Develop performance metrics to drive business results.
• Understand business requirements for technology teams.
• Make data-driven decisions on trends and issues.
• Escalate problems to relevant teams for resolution.
• Work under time constraints to meet critical business needs.
• Create narrative summaries of weekly findings.
• Provide customer service in a 24x7 operating environment.

Skills

Communication skills

Data analysis

Problem-solving

Excel

Education

Bachelor's degree in a quantitative/technical field

Tools

SQL

Excel

Job description

Overview

TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from FCs to carrier hubs. TOC resolves exceptions and informs stakeholders. It also analyzes network data to identify trends and drives process improvements. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve customers on time.

Responsibilities

• Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
• Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed.
• Develop and/or understand performance metrics to assist with driving business results.
• Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools used by TOC.
• Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
• Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
• Excellent communication, both verbal and written, to create a narrative outlining weekly findings and the variances to goals, and present these findings in a review forum.
• Provide real-time customer experience by working in a 24x7 operating environment.

Basic Qualifications

• Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
• Experience with Excel

Preferred Qualifications

• Experience in SQL

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Posted: January 5, 2026

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