Transportation officer

Saudi Petroleum Services Polytechnic; Riyadh; On-site; SAR 30,000 - 50,000; Full time

Job summary

Une entreprise innovante recherche un Transportation Officer pour gérer le transport des spécialistes Reborn. Ce rôle implique la coordination des trajets, la gestion des retards, et l'interaction avec le centre d'appels. Le candidat idéal doit être bilingue et posséder de solides compétences en coordination.

Responsibilities

• Planifier les trajets quotidiens en fonction des rendez-vous.
• Coordonner les pickups et informer les spécialistes.
• Gérer les retards et ajuster les plans en conséquence.
• Envoyer des rapports sur les dépenses de carburant et l'état des réservations.

Skills

Communication en arabe et anglais

Compétences en coordination

Travail en équipe

Attention aux détails

Capacité à travailler sous pression

Job description

Job Title: Transportation Officer

Main Role:

To manage the transportation of Reborn specialists and make sure they reach the clients on time. You are responsible for making sure all transport-related tasks run smoothly.

Key Responsibilities:

1. Plan Daily Routes

Work with the driver to plan daily routes based on the specialists’ appointment schedules.

2. Book Rides When Needed

Book rides for specialists who cannot go with Reborn drivers, especially during busy hours.

3. Coordinate Pickups

Inform specialists when the Reborn car or driver has arrived at their residence.

4. Track Arrivals

Stay in touch with the driver and specialist to confirm when she reaches the client’s house. Inform the call center and coordinate with them until tge client opens the door.

5. Confirm Entry

Check with the specialist to confirm she has entered the client's home.

6. Manage Delays

Stay informed if there are any delays at the client's place and adjust plans accordingly.

7. Arrange Pickups After Service

Ensure rides are available to pick up specialists once the session ends.

8. Notify Call Center About Delays

Immediately inform the call center about any delays so they can update the client.

9. Share Ride Invoices

Send screenshots of ride invoices as soon as each ride ends for record-keeping.

10. Stay Active in Group Chats

Keep track of new bookings and changes by staying active in the team WhatsApp groups.

11. Reporting

Send reports on fuel/gas spend, rides spend and operations report against each booking if the specialist arrived on time or not.

Skills

• Must be able to communicate in Arabic and English
• Good Coordination skills
• Team Player
• Attentive
• Able to work under high pressure