Training Supervisor

Hilton Worldwide, Inc.; Municipality of Al Shamal; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking a Training Supervisor for their Riyadh location. The role involves providing quality training to internal customers and assisting in achieving departmental training objectives. Candidates should have previous HR/training experience, a positive attitude, and excellent communication skills. This position offers the chance to be part of a dynamic team in an environment dedicated to exceptional guest experiences.

Qualifications

• Previous experience in HR/training.
• Ability to work independently and in teams.

Responsibilities

• Identify and provide training to internal customers.
• Assist in coordinating and administering vocational qualifications.
• Prepare and conduct in-house training courses.
• Hold monthly meetings to assess training needs.

Skills

HR/training experience

Positive attitude

Good communication skills

Customer service commitment

Excellent grooming standards

Flexibility

Ability to work under pressure

Teamwork

Education

CIPD qualification

Job description

Job Overview

Job Description - Training Supervisor (HOT0C03D)

Position: Training Officer (Training Supervisor) at Double Tree by Hilton Riyadh Financial District, Northern Ring Road Riyadh 3325. A Training Officer is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.

Responsibilities

• Provide quality training to internal customers
• Assist in coordinating and administering Vocational Qualification
• Adhere to in-house training plan
• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager
• Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
• Prepare, organise, administer and conduct in-house training courses i.e. Recruitment and Selection, Discipline and Grievance
• Ensure new employees have received departmental and legal training
• Hold monthly Departmental meetings with trainers to ensure training needs are being covered

What we are looking for

• Previous experience in HR/training
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• CIPD qualified
• Knowledge of hospitality

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!