Training Manager

Hilton Worldwide, Inc.; Jeddah; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading global hospitality company seeks a Training Manager to drive cultural and organizational transformation through effective training and development initiatives. The role involves collaborating with team members and hotel leaders to enhance service quality and operational efficiency.

Qualifications

• Thorough knowledge of modern learning and development tools.
• Ability to work under pressure and independently or in teams.

Responsibilities

• Support departments in developing functional excellence.
• Induct, coach, and mentor new team members.
• Prepare annual training plans and calendars.

Skills

Communication

People Management

Interpersonal Relationships

Customer Service

Flexibility

Adaptability

Education

Tertiary qualifications in Training

Collegiate degree in Human Resources

Tools

Microsoft Word

Microsoft PowerPoint

Job description

Job Description - Training Manager (HOT0BMUY)

Job Number:

HOT0BMUY

Work Locations

Hilton Jeddah North Corniche Road Jeddah 21462

A Training Manager will act as a change catalyst for cultural and organizational transformation through the development of function excellence among Team Members.

What will I be doing?

As a Training Manager, you serve as an integral component of the Human Resources function by supporting learning and development initiatives through Hilton's comprehensive training framework. Specifically, a Training Manager will perform the following tasks to the highest standards:

• Support departments in developing cutting-edge functional excellence and leadership capabilities
• Act as a change catalyst in the cultural and organizational transformation of the hotel
• Provide input on training aspects for all activities and plans of the hotel
• Support individual and team development, career growth, and experience-based learning
• Induct, coach, and mentor new team members
• Interact with hotel leaders responsible for people development to provide support to operational departments
• Partner with departments to deliver training programs and organizational development interventions
• Monitor and conduct learning and development reviews with each department
• Prepare annual training plans and calendars for the hotel

What are we looking for?

A Training Manager at Hilton works on behalf of our guests and collaborates with team members. To succeed, you should embody the following skills, behaviors, and values:

• Thorough knowledge of modern learning and development tools and techniques
• Excellent communication and presentation skills
• Strong people management skills
• Ability to develop interpersonal relationships
• A positive attitude
• Commitment to delivering high-quality customer service internally and externally
• Excellent grooming standards
• Flexibility to adapt to different work situations
• Ability to work under pressure
• Ability to work independently or in teams
• Intermediate proficiency with computers and programs like Microsoft Word and PowerPoint
• Exceptional presentation and grooming standards

Preferably, candidates will also have:

• Tertiary qualifications or a collegiate degree in Training or Human Resources

What will it be like to work for Hilton?

Hilton is a leading global hospitality company, offering luxurious hotels, resorts, extended-stay suites, and mid-priced hotels worldwide. For nearly a century, Hilton has provided exceptional accommodations, service, amenities, and value to travelers. Our vision is “to fill the earth with the light and warmth of hospitality,” inspiring us to create remarkable experiences every day. Our team members are at the heart of this mission!