Territory Sales Manager, Riyadh

SupportFinity™; Saudi Arabia; On-site; SAR 30,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated professional to drive product recommendations and support healthcare professionals in diabetes management. In this dynamic role, you will leverage your expertise to build strategic partnerships, analyze market data, and provide essential training to enhance patient care. Your ability to communicate effectively in Arabic and understand local market trends will be crucial in maximizing the impact of innovative diabetes solutions. Join a forward-thinking company committed to transforming healthcare and empowering individuals to take control of their health.

Qualifications

• 3+ years of experience in diabetes or healthcare with proven success.
• Strong data analysis skills and experience with CRM.

Responsibilities

• Drive recommendations and promote products for diabetes management.
• Provide training and support for healthcare professionals and patients.

Skills

Data Analysis

Customer Relationship Management (CRM)

Effective Communication in Arabic

Healthcare Knowledge

Education

Degree in Life Sciences

Degree in Business

Tools

MS Office

Job description

Company Overview

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Founded 25 years ago, we aim to transform diabetes management and broaden our vision to empower people to take control of their health through personalized, actionable insights. We are driven by passionate individuals worldwide committed to improving human health and expanding our solutions beyond diabetes to address serious health conditions.

Role Summary

• Drive recommendations and promote Dexcom products for Diabetes by supporting healthcare professionals (HCPs).
• Provide training and in-service support for Dexcom products and related devices to HCPs and patients (up to 15% of time).
• Maximize strategic partnerships with other companies.
• Manage the territory effectively, allocating time based on customer and business needs.
• Utilize CRM daily to identify business opportunities.
• Implement marketing campaigns and collaborate on local promotional activities such as conferences and meetings.

Essential Duties and Responsibilities

Customer, Patient & Industry Knowledge

• Stay informed about the industry, market trends, healthcare regulations, and competitor activities; share insights within Dexcom.
• Understand customer segments and patient experiences, including unmet needs and barriers.
• Use technology to identify trends and support growth strategies.
• Build strong relationships with account managers, management, and key customers.
• Keep up-to-date with hospital procurement processes.
• Train hospital nursing staff on product use.

Product & Therapy Knowledge

• Maintain comprehensive knowledge of Dexcom products and diabetes management.
• Participate in clinical and product knowledge assessments.
• Execute initiatives aligned with company priorities, including product launches.
• Differentiate Dexcom offerings from competitors clearly.

Business Planning & Administration

• Prioritize and execute quarterly and cycle objectives.
• Analyze market data to meet or exceed goals.
• Ensure accurate communication of information to customers.
• Complete call reports promptly.
• Propose and monitor regional investments for ROI.

Account Management

• Develop projects to support Dexcom's strategy within the region.
• Work with the Commercial Head on market access and key accounts.
• Manage tender processes with support.
• Collaborate with team members to achieve account objectives.
• Engage with customers to identify needs and provide solutions.
• Follow Dexcom SOPs and utilize technology for trend analysis and activity targeting.

Administration

• Complete administrative tasks regularly.
• Maintain CRM records.
• Process expenses timely.
• Complete required training and regulatory courses.

Budget & Project Investment

• Manage personal budget for the territory.
• Support ad hoc projects within the region.

Qualifications & Experience

• At least 3 years of experience in diabetes or healthcare, with a proven success record.
• Strong data analysis skills and experience with CRM and MS Office.
• Valid driver’s license.
• Effective communication in Arabic.

Preferred Qualifications

• Experience in the local diabetes market.
• Knowledge of tender markets and hospital procurement.
• Degree in Life Sciences or Business, or relevant professional qualifications.

Language Skills

Must communicate effectively in Arabic, interpret technical documents, and deliver presentations confidently.