Territory Sales Manager, Nobel Biocare - KSA

Envista; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager for Nobel Biocare in KSA. This pivotal role focuses on driving strategic growth and market penetration by managing key accounts and fostering strong customer relationships. The Sales Manager will lead efforts to acquire new customers across diverse segments while articulating the unique value of Nobel Biocare products. This role demands a proactive mindset, keen market analysis, and a deep understanding of customer needs. Join a collaborative environment where your contributions can significantly impact business objectives and customer engagement in the dental sector.

Qualifications

• Bachelor’s degree required; dental or technical background preferred.
• 5+ years of sales management experience in medical or dental sectors.

Responsibilities

• Manage key accounts and ensure customer satisfaction.
• Identify and acquire new customers in various segments.
• Oversee distributor management and operational implementation.

Skills

Sales Management

Customer Service

Communication Skills

Problem-Solving

Team Collaboration

Education

Bachelor’s degree in Dental/Oral Health/Science

Tools

Digital Tools

Job description

Job Description:

Job Title: Sales Manager, Nobel Biocare - KSA

Location: Riyadh, Kingdom of Saudi Arabia (KSA)

Position Overview: The Sales Manager for Nobel Biocare in KSA will be a key driver of our strategic growth and market penetration within the region. This dynamic role involves managing key accounts to foster robust, long-term relationships and ensure exceptional customer satisfaction. The Sales Manager will spearhead efforts to identify and acquire new customers across the private, public, institutional, and dental service organization (DSO) segments, significantly expanding Nobel Biocare's footprint in the market. In addition, the role demands a strategic approach to competitive conversions, effectively articulating and showcasing the unique value proposition of Nobel Biocare products to end users. A critical component of this position includes overseeing the distributor in KSA, ensuring seamless alignment with Nobel Biocare's operational plan and strategy. The Sales Manager will be instrumental in implementing and executing strategic initiatives that drive business objectives, enhance customer engagement, and cultivate a collaborative environment with local teams. This role requires a proactive mindset, keen market analysis, and a deep understanding of customer needs to develop tailored solutions that meet and exceed expectations.

Key Responsibilities:

• Account Management: Manage key accounts for Nobel Biocare within KSA, ensuring strong relationships and customer satisfaction.
• Customer Acquisition: Identify and acquire new customers across the private, public, institutional, and dental service organization (DSO) segments, expanding the market presence of Nobel Biocare.
• Competitive Conversion: Drive competitive conversions by effectively communicating the value proposition of Nobel Biocare products to end users.
• Distributor Management: Oversee the distributor in KSA, ensuring alignment with Nobel Biocare's operational plan and strategy.
• Value Proposition: Deliver the full value proposition of Nobel Biocare with the support of the regional marketing, training and education, and other supporting functions.
• Operational Implementation: Implement Nobel Biocare's operational plan and strategy within the region.
• Portfolio Management: Monitor the regulatory status of existing products within KSA in collaboration with the regional RA team and manage the registration of new innovations with the regional RA team.

Training and Support:

• Deliver comprehensive training, education, and onboarding sessions, including face-to-face visits and technical support, to customers and local teams for Nobel Biocare.
• Expedite and ensure the efficient resolution of customer inquiries and service requests.
• Organize and manage promotional and technical follow-up interactions with healthcare professionals.
• Deliver extensive customer support through various communication platforms, including phone, email, and remote channels.

Sales and Performance:

• Achieve and exceed monthly, quarterly, and annual sales targets.
• Demonstrate a proven ability to convert key business from competitors to Nobel Biocare products.
• Provide technical support for surgical products, biomaterials, and our digital portfolio.
• Conduct remote onboarding sessions for new and existing healthcare professionals.

Corporate Compliance:

• Follow corporate policies regarding customer entertainment and relations.
• Understand and support the company's policies and procedures to provide effective customer support.

Job Requirements:

Qualifications & Experience:

• Bachelor’s degree or equivalent required (Dental/Oral Health/Science/technical background highly regarded).
• Demonstrated expertise in sales management, with a preference for +5 years of experience within the medical or dental sectors.
• Comprehensive knowledge of Nobel Biocare products and their unique value proposition.
• Exceptional skills in communication, training, and customer service.
• Proven ability to effectively manage multiple accounts and distributor relationships.
• Advanced proficiency in technical support and digital tools.
• Fluency in English & Arabic.

Soft Skills:

• Communication: Excellent organizational and follow-up skills, with the ability to effectively communicate and persuade.
• Customer Service: Efficient problem-solving and responsiveness to customer inquiries.
• Team Collaboration: Ability to work effectively with cross-functional teams and adapt in a dynamic environment.
• Engagement: Strong engagement qualities to inspire and guide team members.
• Adaptability: Flexibility to navigate and thrive in a dynamic and changing environment.
• Time Management: Effective time management skills to prioritize tasks and meet deadlines.

Operating Company: Nobel Biocare