Territory Sales Manager, Dammam

SupportFinity™; Saudi Arabia; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player in health technology seeks a dedicated sales professional to enhance diabetes management across the Dammam and Eastern regions. This role involves driving product usage among healthcare professionals, providing training, and maximizing strategic partnerships. The ideal candidate will leverage their healthcare sales experience, strong data analysis skills, and fluency in Arabic to build relationships and achieve targets. Join a passionate team committed to transforming lives through innovative health solutions and making a significant impact in the diabetes care sector.

Qualifications

• 3+ years in diabetes or healthcare sales with proven target achievement.
• Strong data analysis and territory management skills required.

Responsibilities

• Drive product recommendations among healthcare professionals.
• Manage territory based on customer and business needs.

Skills

Healthcare Sales

Data Analysis

Territory Management

CRM Systems

Fluency in Arabic

Education

Degree in Life Sciences or Business

Relevant Professional Certifications

Tools

MS Office

CRM Systems

Job description

Company Overview

Dexcom Corporation (NASDAQ: DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Founded 25 years ago, our mission is to revolutionize diabetes management by providing insights that improve health outcomes. We are expanding our vision beyond diabetes to empower individuals to take control of their health with personalized, actionable insights. Our goal is to become a leading consumer health technology company by continuously innovating biosensing technology experiences.

Our team comprises passionate, ambitious individuals committed to earning customer trust through integrity, innovation, and dependability. We have transformed millions of lives and aim to impact many more by developing solutions for serious health conditions on a global scale.

Role Summary

The successful candidate will be responsible for the Dammam and Eastern regions, focusing on:

1. Driving recommendations and usage of Dexcom products among healthcare professionals (HCPs).
2. Providing training and in-service support for Dexcom products and related accessories to HCPs and patients (max 10-15% of time).
3. Maximizing strategic partnerships with other companies.
4. Managing the territory effectively based on customer and business needs.
5. Using CRM systems daily to identify business opportunities.
6. Executing marketing campaigns and collaborating on local promotional activities such as conferences and meetings.

Essential Duties and Responsibilities

Customer, Patient & Industry Knowledge

• Stay informed about industry trends, healthcare regulations, and competitor activities, sharing insights within Dexcom.
• Understand customer segments and patient experiences, including unmet needs.
• Leverage technology to identify trends and support regional growth.
• Build strong relationships with account managers, management, and key customers.
• Understand hospital procurement processes.
• Train hospital nursing staff on product use.

Therapy Area & Product Knowledge

• Maintain comprehensive knowledge of Dexcom products and diabetes management.
• Participate in clinical and product knowledge assessments.
• Implement initiatives aligned with company strategy and customer needs, including product launches.
• Differentiating Dexcom products from competitors.

Business Planning & Administration

• Prioritize and execute objectives on a cycle and quarterly basis.
• Analyze market data to optimize performance and meet goals.
• Ensure accurate and timely communication with customers.
• Complete call reports and administrative tasks within deadlines.
• Propose and monitor investments in the region.

Account Management

• Develop projects to enhance Dexcom's regional strategy.
• Work with the Commercial Head on market access and key account targeting.
• Manage tender processes with support from leadership.
• Collaborate with team members to achieve account objectives.
• Engage with customers to identify needs and gaps.
• Act as an informational resource on Dexcom products and services.
• Follow Dexcom Standard Operating Procedures.
• Use technology to support sales growth.

Administration

• Complete administrative tasks regularly.
• Maintain CRM records.
• Process expenses promptly.
• Complete training and regulatory requirements.

Budget Management & Project Investment

• Manage personal territory budget.
• Build cases for ad hoc projects within the territory.

Qualifications & Experience

To succeed, candidates should have:

• At least 3 years of experience in diabetes or a related healthcare field with a proven record of achieving targets.
• Successful experience in healthcare sales or related roles.
• Strong data analysis and territory management skills.
• Proficiency in MS Office and CRM systems.
• A valid driver’s license.
• Fluency in Arabic, both spoken and written.

Preferred Qualifications

• Experience in the local diabetes market.
• Knowledge of hospital procurement and tender processes.
• Degree in Life Sciences or Business.
• Relevant professional certifications.

Language Skills

Must communicate effectively in Arabic, with the ability to interpret technical documents, prepare reports, and present to groups.