Temporary Customer Services Officer - Operation & Property Handover (9-month Contract)

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Temporary Customer Services Officer - Operation & Property Handover (9-month Contract)

Apply now Job no: 495229
Work type: Temporary
Location: Eastern
Categories: Customer Services, Sales and Marketing

The Job

• Perform pre-handover defects checking of all newly built flats and flat handover to owners as well as coordination of defect rectification works.
• Handle customer enquiries and complaints to ensure that all customers are well served promptly, courteously and professionally.
• Assist in managing sales arrangement and operation.
• Perform logistics, administrative and clerical support duties.
• Undertake any other duties assigned by the supervisor.

The Person

• Diploma holder or above.
• Relevant experience in customer services and handling enquiries.
• Experience in the handover of large-scale residential properties is a definite advantage.
• Strong common sense, interpersonal and communication skills.
• Good command of both written and spoken English and Chinese.
• Knowledge of MS Windows applications, including Word, Excel, PowerPoint and Chinese Word Processing.
• Able to work irregular hours and weekends.
• Less experience or fresh graduates will be considered for short-term employment.