Technology Governance & Performance Manager

Client of DAME Recruitment; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A well-established financial institution based in Jeddah seeks a Technology Governance & Performance Manager. The role entails leading IT governance, compliance functions, and performance management while ensuring alignment with regulatory frameworks. The ideal candidate will have extensive experience in managing governance and compliance in regulated environments, preferably in finance, along with relevant certifications.

Qualifications

• 7+ years in IT governance, compliance, and performance roles.
• Experience with SAMA/NCA compliance programs preferred.
• Certifications in SAMA Cybersecurity, ISO 27001, or ITIL highly preferred.

Responsibilities

• Develop and maintain IT policies, procedures, and control frameworks.
• Lead IT governance activities including audits and compliance.
• Oversee IT budget tracking and vendor compliance.

Skills

IT governance

Compliance

Performance Management

Education

Bachelor's degree in IT, Information Security, Business Administration

Master's degree or certification in Governance, Risk, and Compliance

Tools

Governance reporting tools

ITSM platforms

Job description

Technology Governance & Performance Manager

Client Overview
Our client is a well-established and growing financial institution based in Jeddah, with over 30 years of successful operations. They are known for their commitment to excellence, innovation, and customer satisfaction. As they continue to expand, they are seeking a dynamic and experienced Head of Risk to join their leadership team.
Job Purpose
To lead the IT governance, performance, and compliance functions ensuring full alignment with regulatory frameworks such as SAMA, NCA, and ISO standards, while establishing strong oversight on IT KPIs, capacity, financial performance, and vendor management. This role is critical for maintaining audit readiness, managing IT control frameworks, and driving IT operational maturity. Reporting to the Head of IT Governance and Planning.
Key Responsibilities
• Governance & Compliance
• Develop and maintain IT policies, procedures, and control frameworks.
• Ensure full alignment with regulatory frameworks such as SAMA Cybersecurity Framework, NCA Controls, ISO 27001, and ISO 20000.
• Act as the primary governance liaison with Compliance, Internal Audit, Cybersecurity, Strategy, and EPMO.
• Lead IT governance activities including audits, control reviews, policy enforcement, and risk mitigation planning.
• Maintain a governance calendar covering audits, compliance milestones, and review cycles.
• Performance Management
• Lead the development of the IT Balanced Scorecard and align KPIs with DBB, internal IT, and ALJ Group reporting.
• Oversee monthly/quarterly performance reporting, trend analysis, and management dashboards.
• Track compliance, operational health, and delivery performance of IT functions.
• Budgeting & Capacity Oversight
• Oversee IT budget tracking, variance analysis, and financial alignment with IT operations.
• Ensure integration between budget plans and resource capacity across IT teams.
• Provide executive reporting on capacity gaps, budget utilization, and forecast accuracy.
• Vendor & Audit Readiness
• Ensure vendor compliance with IT policies, security requirements, and contract obligations.
• Coordinate with Legal, Procurement, and Audit on vendor lifecycle controls.
• Ensure IT is always audit-ready and supports regulatory inspections with complete documentation and evidence.
Qualifications & Experience
Education:
• Bachelor s degree in IT, Information Security, Business Administration, or a related field.
• Preferred: Master s degree or certification in Governance, Risk, and Compliance.
Certifications (Highly Preferred):
• SAMA Cybersecurity Framework Implementation
• NCA CCC or related certification
• ISO 27001 Lead Implementer / Auditor
• ITIL, COBIT, or CGEIT
Experience:
• 7+ years of experience in IT governance, compliance, and performance roles.
• Proven track record in managing SAMA/NCA compliance programs within regulated environments (preferably finance or fintech).
• Experience working with internal audit, security, and executive leadership.
• Familiarity with governance reporting tools, dashboards, and ITSM platforms.

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• IT Software

Keywords

• Technology Governance & Performance Manager

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