Technician/Mechanic

ZipRecruiter; Medina; Remote; SAR 120,000 - 150,000; Full time

Job summary

Join a leading global printing press manufacturer as a Service Technician–Mechanic. You will travel to customer sites, installing and maintaining complex machinery. This remote role offers competitive hourly pay and a dynamic work environment focusing on customer satisfaction and quality service.

Benefits

Vacation – 15 days/year

Holidays – up to 11 days

Sick leave – 7 days

Medical, Dental, Vision, and Life Insurance

401(k) and Profit Sharing

Educational Assistance

Qualifications

• High School Diploma or GED required.
• Technical certification or post-secondary education preferred.
• Minimum two years of relevant experience in related fields.

Responsibilities

• Travel to customer locations to install, maintain, upgrade, and troubleshoot equipment.
• Perform mechanical repairs and maintenance on printing presses.
• Develop and execute repair plans, coordinating with customers.

Skills

Mechanical repairs

Customer service

Troubleshooting

Use of hand tools

Education

High School Diploma or GED

Technical certification in printing or industrial maintenance

Job description

Job Description

Koenig & Bauer is the oldest, global printing press manufacturer in the world! For more than 200 years, we have been bringing together innovative technology and enthusiasm for tailor-made print solutions for our customers. You will find products printed on our machines all around you every day, including the US currency in your wallet and much of the packaging in your grocery stores and big box retail stores.

With the broadest product portfolio in the industry, groundbreaking machines, and a holistic service promise, Koenig & Bauer sets international standards. Our 5,500 employees worldwide generate annual sales of €1.2 billion.

This is your opportunity to join Koenig & Bauer (US), the sales and service organization for Koenig & Bauer in the United States and the North American headquarters. Become part of our company where creativity, fascination, and passion for mechanical and electrical engineering work together as we develop the printing world of tomorrow and exceed print!

Location: Northeast Region. May consider qualified applicants from other areas. 100% Remote with nearly 100% business travel domestically

Reports to: Service Manager

Standard Schedule: Monday – Friday, hours vary; must be able to work weekends, early mornings, and some evenings

FLSA Status: Non-Exempt/Hourly

Compensation: $27 - $46 per hour

Job Responsibilities: The Service Technician–Mechanic travels to customer locations to install, maintain, upgrade, troubleshoot, diagnose, and repair mechanical, pneumatic, and printing issues for Koenig & Bauer printing presses. The technician interacts directly with customers, listening to their needs and asking probing questions to prepare for installation or service calls. Effective communication of technical information and resolutions to customers with varying technical knowledge is essential. The technician must develop a plan of action to address customer issues, emphasizing quality work (fix it right the first time) and efficiency to minimize downtime and control costs.

Essential Duties and Responsibilities:

• Perform mechanical repairs and maintenance on Koenig & Bauer equipment at customer sites, including but not limited to gripper adjustments, pump and inker issues, seals, register drives, ink key seals, clamps, bladder replacements, machine crashes, and cylinder replacements.
• Install Koenig & Bauer equipment (40-inch and larger), including sub-supplier equipment, according to blueprints from delivery to commissioning, including installation of base units, inker placement, infeed, extension, delivery, and feeder, as well as pumps and cabinets.
• Conduct thorough audits of presses, inspecting components from feeder to delivery, identifying worn or damaged parts, prioritizing repairs based on safety, quality, and production needs.
• Troubleshoot complex mechanical issues using documentation, internal resources, and root cause analysis to identify necessary repairs.
• Develop and execute repair plans, coordinate parts procurement, schedule repairs with customers, and collaborate with Koenig & Bauer departments for tools and additional labor if needed.
• Provide excellent customer service, including greeting customers, understanding their needs, communicating findings and plans, and following up during and after repairs.
• Complete accurate records of parts used, work performed, and issues addressed in company systems.
• Follow all safety, site, and company policies during work activities.
• Perform other related duties as needed based on business requirements.

Required Qualifications:

• High School Diploma or GED required; technical certification or post-secondary education in printing, industrial, or maintenance fields preferred.
• Minimum two years of relevant experience in printing, press manufacturing, industrial maintenance, or related technical fields.
• Basic computer skills including email, internet, word processing, and spreadsheets.

Knowledge, Skills, and Abilities:

• Experience with hand tools such as wrenches, sockets, pliers, hammers, screwdrivers.
• Ability to read electrical schematics and mechanical CAD drawings.

EEO Statement: Koenig & Bauer (US) is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, citizenship, marital status, veteran status, creed, or ancestry. We are committed to providing reasonable accommodations for applicants with disabilities. Contact HR at [e-mail] or 469-532-8120 for assistance.

Benefits include:

• Vacation – 15 days/year
• Holidays – up to 11 days
• Sick leave – 7 days
• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Accounts
• 401(k) and Profit Sharing
• Income replacement plans, Long-Term Care, Bonuses, Educational Assistance