Technical Systems Supervisor

Awtad; Riyad Al Khabra; On-site; SAR 100,000 - 150,000; Full time

Job summary

A technical solutions provider in Al-Qassim Province is seeking an experienced professional to oversee the operation and maintenance of advanced technical systems. You will manage surveillance systems, access control, and network infrastructure, ensuring optimal performance and user experience. The ideal candidate has a Bachelor’s degree and 5+ years of relevant experience. This role offers a competitive benefits package including private health insurance and paid time off.

Benefits

Private Health Insurance

Paid Time Off

Training & Development

Performance Bonus

Qualifications

• Bachelor's degree in a relevant technical field is required.
• Minimum of 5 years of operational experience in a technical environment.
• Experience with surveillance systems and network management is essential.

Responsibilities

• Monitor technical systems including surveillance and access control.
• Supervise maintenance of network infrastructure and BMS systems.
• Manage relationships with technical service providers.

Skills

System operation and monitoring

Network infrastructure management

Technical troubleshooting

Vendor management

Training

Education

Bachelor’s degree in Information Systems, IT, Computer Engineering

Tools

Building Management Systems (BMS)

Job description

This position entails the direct supervision of the operation and maintenance of advanced technical systems across multi-purpose facilities, including surveillance systems, access control, smart gates, parking systems, and network infrastructure. The role serves as a key link between operational teams and technology vendors, ensuring system readiness, uptime, and performance. The candidate is expected to take the initiative, maintain high technical standards, and continuously propose improvements that enhance service efficiency and user experience.

Responsibilities

• Operate and monitor technical systems such as surveillance, access control, smart gates, and parking systems
• Manage and maintain the internal network infrastructure, ensuring stability and security
• Supervise the operation and maintenance of BMS systems and server rooms
• Handle system faults and coordinate with vendors for maintenance and technical support
• Monitor system licenses and perform regular updates and preventive maintenance
• Prepare periodic reports on system performance and technical issues
• Supervise the implementation of new systems or upgrades
• Manage access permissions for users, visitors, and vehicles
• Coordinate with security and maintenance teams to ensure seamless system integration
• Train users and internal teams on technical systems and procedures
• Manage relationships with technical service providers and ensure contractual compliance
• Propose and implement technical enhancements to improve operational efficiency and service quality

Requirements

• Bachelor’s degree in Information Systems, IT, Computer Engineering, or a related field
• Minimum of 5 years' hands-on experience in a similar operational environment
• Proficient in managing surveillance systems, access control, smart gate operations, and network administration
• Experience with Building Management Systems (BMS)
• Strong skills in troubleshooting, technical reporting, and vendor management
• Ability to work under pressure and coordinate with diverse teams

Benefits

• Private Health Insurance
• Paid Time Off
• Training & Development
• Performance Bonus