Technical Systems Supervisor

Awtad; Riyad Al Khabra; On-site; SAR 70,000 - 100,000; Full time

Job summary

A leading company is seeking a Technical Systems Supervisor to oversee operation and maintenance of advanced systems including surveillance, access control, and network infrastructures. The ideal candidate will have a strong background in IT with effective vendor management skills, ensuring service quality and operational efficiency.

Benefits

Private Health Insurance

Paid Time Off

Training & Development

Performance Bonus

Qualifications

• Minimum 5 years' hands-on experience in a similar operational environment.
• Proficient in managing surveillance and access control systems.
• Ability to work under pressure and coordinate with diverse teams.

Responsibilities

• Operate and monitor technical systems such as surveillance and access control.
• Manage and maintain internal network infrastructure, ensuring stability and security.
• Supervise the implementation of new systems or upgrades.

Skills

Troubleshooting

Technical Reporting

Vendor Management

Education

Bachelor’s degree in Information Systems

Bachelor’s degree in IT

Bachelor’s degree in Computer Engineering

Tools

Building Management Systems (BMS)

Surveillance Systems

Access Control Systems

Network Administration

Job description

This position entails the direct supervision of the operation and maintenance of advanced technical systems across multi-purpose facilities, including surveillance systems, access control, smart gates, parking systems, and network infrastructure. The role serves as a key link between operational teams and technology vendors, ensuring system readiness, uptime, and performance. The candidate is expected to take the initiative, maintain high technical standards, and continuously propose improvements that enhance service efficiency and user experience.

Responsibilities

• Operate and monitor technical systems such as surveillance, access control, smart gates, and parking systems
• Manage and maintain the internal network infrastructure, ensuring stability and security
• Supervise the operation and maintenance of BMS systems and server rooms
• Handle system faults and coordinate with vendors for maintenance and technical support
• Monitor system licenses and perform regular updates and preventive maintenance
• Prepare periodic reports on system performance and technical issues
• Supervise the implementation of new systems or upgrades
• Manage access permissions for users, visitors, and vehicles
• Coordinate with security and maintenance teams to ensure seamless system integration
• Train users and internal teams on technical systems and procedures
• Manage relationships with technical service providers and ensure contractual compliance
• Propose and implement technical enhancements to improve operational efficiency and service quality

Requirements

• Bachelor’s degree in Information Systems, IT, Computer Engineering, or a related field
• Minimum of 5 years' hands-on experience in a similar operational environment
• Proficient in managing surveillance systems, access control, smart gate operations, and network administration
• Experience with Building Management Systems (BMS)
• Strong skills in troubleshooting, technical reporting, and vendor management
• Ability to work under pressure and coordinate with diverse teams
• Private Health Insurance
• Paid Time Off
• Training & Development
• Performance Bonus