Technical Support Specialist IT Tech Support Jobs in Saudi Arabia (Jul 2025) - Bayt.com

CARE; Al Jubayl, Dammam, Jeddah, Al Khobar, Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player is looking for a proactive Technical Support Specialist to join their IT team. This role involves providing first-line support for hardware, software, and network issues, ensuring seamless IT operations across the organization. As a key member of the team, you will troubleshoot and resolve various technical challenges, assist employees with IT-related inquiries, and maintain IT systems. If you are detail-oriented and passionate about technology, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• Proactive IT support specialist with strong troubleshooting skills.
• Experience in resolving hardware, software, and network issues.

Responsibilities

• Troubleshoot and resolve hardware/software/network issues.
• Provide first-line support and respond to service desk tickets.

Skills

Troubleshooting

IT Management

Technical Support

Customer Service

Tools

Service Desk Software

Network Monitoring Tools

Job description

Technical Support Specialist IT Tech Support Jobs in Saudi Arabia

About the Job: We are seeking a proactive and detail-oriented IT L1 Support & IT Management Specialist to join our IT team.

Responsibilities:

1. Troubleshoot & resolve hardware/software/network issues.
2. Install, configure & maintain IT systems and applications.
3. Provide first-line support for hardware, software, and network-related issues.
4. Respond to service desk tickets.
5. Identify, diagnose and resolve level-one incidents.
6. Support voice, data, video, and other networking services.
7. Provide one-on-one assistance to employees.

It is crucial to deliver first-line technical assistance to employees across Alansari Holding Company and its subsidiaries.