Technical Support Specialist – Drilling Services

Baker Hughes; Dhahran Compound; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading energy technology company in Dhahran is seeking a Technical Support Specialist to provide support for drilling services and mentor technicians. The role requires a Bachelor's degree in engineering and extensive experience in MWD/LWD. It offers flexible working hours and a comprehensive benefits package.

Benefits

Contemporary work-life balance policies

Comprehensive private medical care options

Life insurance and financial programs

Qualifications

• Minimum of 2 years experience with Baker Hughes in technical support for LWD/MWD.
• 10 years of experience as a field engineer/specialist in drilling services MWD/LWD.

Responsibilities

• Deliver reactive MWD/LWD technical support across all products.
• Provide training and mentorship to junior engineers.
• Support the field testing and integration of new technologies.
• Ensure adherence to global standards and safety management.

Skills

Strong communication

Teamwork

Education

Bachelor’s degree in Engineering (Electrical, Mechanical, or Petroleum)

Job description

Overview

Technical Support Specialist – Drilling Services

Are you passionate about optimizing client's drilling program? Do you like to work with cutting-edge drilling technology? Join our Drilling Services Team!

Our Oilfield Services Team is assembling and testing the latest products of oilfield equipment which is beating heart of our work. We collaborate with our development teams in science, mechanical and electrical engineering, physics, geoscience, to develop innovative drilling tools.

Partner with the best

As a Technical Support Specialist you will provide resolution to a diverse scope of complex problems at the well site, where analysis of data requires having a broad knowledge of the product line's tools and services. You’ll have access to innovative equipment to effectively monitor our well sites. You will work under minimal supervision with the Directional Drilling team.

Responsibilities

• Deliver reactive MWD/LWD technical support across all Baker Hughes Drilling Services products and services.
• Provide training and mentorship to Field Service Engineers (FSEs), Remote Operators (ROs), and junior Technical Support Engineers.
• Actively contribute to knowledge sharing and lessons learned across
• Support the field testing, and integration of new technologies.
• Participate in and promote knowledge management initiatives within Drilling Services.
• Serve as a liaison between regional teams and global groups for technology development and enhancement.
• Drive continuous improvement in the performance of Drilling Services tools and services.
• Ensure adherence to Baker Hughes’ global standards, policies, and procedures across all supported areas.
• Comply with and promote the company’s Health, Safety & Environment (HS&E) Management System.

Qualifications

• Have a minimum of a Bachelor’s degree in Engineering with major in Electrical, Mechanical, or Petroleum Engineering.
• Have previous experience with Baker Hughes for 2 years of experience in technical support for LWD/MWD.
• Have 10 years of experience as a field engineer/specialist in drilling services MWD/LWD.
• Have strong communication and inter-personal skills.
• Demonstrate good teamwork.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and programs
• Tailored financial programs
• Additional elected or voluntary benefits

About Us

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status or other characteristics protected by law.