Technical Solutions Executive (Autodesk Construction Solutions)

Autodesk; Al-Kharj; Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading company in the AECO technology sector is seeking a Technical Solutions Executive to drive customer success and value by leveraging the Autodesk Construction Cloud (ACC) platform. In this hybrid role, your experience and industry expertise will help influence product direction while maintaining strong partnerships with customers and internal teams. Join a vibrant, innovative team and contribute to meaningful projects that shape the future of construction technology.

Qualifications

• 5+ years of experience in the AECO industry and/or AECO technology industry.
• Good understanding of Autodesk’s design and construction software.
• Fluent in English and Arabic.

Responsibilities

• Partner with Account Executives to support customer needs and exceed targets.
• Manage the entire technical evaluation process from qualification to post-sales.
• Participate in mentorship and enablement of new hires.

Skills

Soft skills

Understanding of SaaS technology

Project Management

Job description

Technical Solutions Executives (TSEs) are integral to the success of Autodesk's Emerging Business for Construction. Coming from the AECO industry or having worked in the AECO tech industry, you'll utilise your experience to solve everyday customer challenges, engineering value for them to achieve desired outcomes and solutions, whilst ensuring we're helping "move the needle" as we continue to grow the business. You'll be part of a larger, in-demand and fun-loving Pre-Sales team focused on positioning and utilising the Autodesk Construction Cloud (ACC) platform to engineer solutions. You'll report into the Technical Solutions Manager, EMEA.

Main Responsibilities

Partner with Account Executives (AEs) to support customers with addressing their requirements, whilst focused on closing business to meet / exceed targets and expectations

Liaise and collaborate with Customer Success, Marketing, Channel and R&D to ensure an overall great customer experience, engineering of the best possible solutions and aiming for success for all parties involved

Influence Product Roadmap through demonstrating business impact and working closely with relevant parties to prioritise requirements

Participates in strategic speaking engagements at internal / external events, working in collaboration with Marketing, Channel and Enablement

Participate in mentorship / onboarding / enablement of new hires and overall up-skilling of team in areas of expertise

Value & Solution Engineering

Discover customer business and technical processes / workflows / requirements to build "trusted advisor" relationship in supporting customers in their digital transformation journey

Manage the entire technical evaluation process, from qualification through to post-sales handover, such as value-focused demos, pilots, RFP submissions, roadmap presentations and customer outcome proposals

Document customer engagements in Salesforce, such as quantifiable pain identified in before scenarios, technical decision criteria, metrics, risk and more

Personal & Results Leadership

Maintain comprehensive industry and Autodesk product knowledge, technology trends, to provide insight and guidance required to position the value of ACC

Share with team any best practices, competitive information, innovation, success stories and lessons learnt

Establish / maintain industry leadership through comprehensive, in-depth knowledge of the technologies of their domain, and insight into the industry practices, business processes, applications, and solutions the domain impacts and is impacted upon by the global technology marketplace

Leverage social media networks and tools to build personal and Autodesk brand to establish credibility and promote solutions

Minimum Qualifications

5+ years of experience in the AECO industry and / or AECO technology industry

Good understanding of Autodesk’s design and construction software

General understanding of SaaS technology and software sales and Pre-Sales

Experience leading / managing successful projects / initiatives

Motivated, prompt, organised, advanced soft skills

Overall genuine person and team player who's forward-thinking and passionate about moving the industry forward

Hybrid role with expectations of travel as required

Fluent in English and Arabic

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About Autodesk

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