Technical Project Manager

Job Title: Tech PMO, Small-to-Medium Enterprise Cards Product

Term: 12 Months

Location: Riyadh, KSA

Division: Cards / Payments

Reports to: Head of Product and Head of Technology

Relevant experience: 10 years+ working in Payments Technology (Commercial) with at least 5 years in a project lead role

Mandatory experience: GCC Experience, Arabic Speaker, Strong understanding of Small-to-Medium Enterprise Segment for cards / payments technology.

Purpose of Job:

The role is to manage the end-to-end implementation of the Virtual Card solution including integration into the issuer's technology stack. This is to support Small to-Medium Enterprise Cards Product Team in driving card usage and growth that will be enabled by the functionality chosen and the development of the user interface / user experience functionalities to launch the new feature.

Core Responsibilities and Accountabilities:

• Assess options for enabling Virtual Card Number (VCN) issuance for Employee Expense Cards and provide recommendations based on current IT / back-end setup and ease of front-end development.
• Liaise with and oversee Clients IT team to ensure the requirements are met, including:
• Develop APIs (application programming interfaces).
• Drive program, web, and software development.
• Leverage cloud computing and data analysis tools.
• Support any networking and infrastructure requirements.
• Provide any other technical support for new functionality.
• Collaborate with product managers, developers, and other stakeholders to define project requirements and objectives.
• Be the main interface between Mastercard Product, Technology and Client Product and Technology stakeholders.
• Manage risks, issues, and dependencies to ensure the project is completed within controls.
• Support in the creation of wireframes, prototypes, and mockups to illustrate design concepts and user interactions.
• Review designs based on feedback from stakeholders and usability testing results.
• Liaise with developers to gather feedback on the feasibility and implementation of design solutions.

KPIs:

• Successful VCN issuance implementation.
• Timely delivery of project milestones.
• User satisfaction with new functionalities.
• Effective collaboration with IT and product teams.

Knowledge and Experience:

• Extensive experience in payments technology, particularly in the commercial sector.
• Proven track record in leading projects within the GCC region.
• Strong understanding of the SME segment for cards / payments technology.
• Proficiency in Arabic and English.

Mandatory Skills:

• Technical proficiency in API development, cloud computing, and data analysis.
• Strong communication and leadership skills.
• Ability to work collaboratively with cross-functional teams.