Technical Application Specialist

Abbott Laboratories; Riyadh; On-site; SAR 90,000 - 120,000; Full time

Job summary

A leading healthcare company seeks a Technical Application Specialist in Riyadh to deliver customer training, provide on-site support, and ensure compliance with quality standards. Candidates should have a Bachelor’s degree and 2-3 years of relevant experience. Strong communication and technical skills are essential, along with proficiency in Microsoft Office. The role involves extensive travel within the service area.

Benefits

Career development opportunities

Recognition as a great workplace

Diverse workforce promotion

Qualifications

• Bachelor’s degree or equivalent experience required.
• 2-3 years of relevant experience.

Responsibilities

• Deliver customer operator training in Abbott facilities or onsite.
• Ensure compliance with quality system requirements.
• Perform on-site assay investigation, troubleshooting and operator training.

Skills

Proven track record in a similar position

Knowledge of Microsoft Office

Successful engagement with customers

Strong communication, coaching and training skills

Technical experience for product line responsibility

Experience in use of analytical tools

Education

Bachelor’s degree in medical, Electrical, Mechanical or medical technology

Job description

Job Title

TechnicalApplication Specialist

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Insert key local benefits that differentiate us in the market.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Riyadh. Field site. location in the Core Diagnostic division.

Divisional Information

Diagnostics

We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

What You’ll Work On

• The Application Specialist is responsible for delivery of customer operator training and coaching in Abbott training facilities and onsite and providing on-site assay implementation, application support, and application troubleshooting on Abbott Systems.
• Ensures that all activities are performed in compliance with quality system requirements.
• Deliver customer operator training in Abbott facilities or on-site.
• Perform new instrument and assay implementations through Test of Record (TOR).
• Perform on-site assay investigation, troubleshooting and operator training and coaching.
• Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and resolution rates.
• Travel extensively within the service area.

Required Qualifications

Bachelor’s degree or equivalent experience required. Bachelor’s / Engineering degree in medical / Electrical / Mechanical or medical technology is preferred.

Language

English

Arabic

Minimum Experience Required

2-3 of relevant experience.

Minimum Skills Required

• Proven track record in a similar position supported by management and customer references.
• Knowledge of Microsoft Office (Word, PowerPoint, Excel).
• Successful engagement with customers, specifically lab staff.
• Strong communication, coaching and training skills.
• Technical experience for product line responsibility.
• Strong experience in use of analytical and software tools.

Apply Now

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

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