Technical Analyst (ECM) (Saudi Arabia)

Eram Talent; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a Technical Analyst specializing in Enterprise Content Management (ECM) to enhance content management processes. In this pivotal role, you will analyze business requirements, design technical solutions, and ensure seamless integration of ECM systems with other applications. Your expertise will not only drive business outcomes but also empower users through training and support. If you are passionate about optimizing content management strategies and enjoy working in a collaborative environment, this opportunity is perfect for you. Join a forward-thinking team and make a significant impact on the organization's efficiency and effectiveness.

Qualifications

• Proven experience in ECM and SAP business processes.
• Strong skills in technical solution design and implementation.

Responsibilities

• Analyze and document business requirements for ECM solutions.
• Implement and support ECM systems integration with other applications.
• Train users and junior consultants on ECM practices.

Skills

Enterprise Content Management (ECM)

SAP Business Processes

Technical Solution Design

Post Go-live Support

Training and Development

System Architecture

OpenText Content Server

OCR Technology

Tools

OpenText Content Server

Job description

A leading Talent Acquisition Company in Saudi Arabia is looking for a skilled Technical Analyst specializing in Enterprise Content Management (ECM) to join our team. In this role, you will be responsible for analyzing and designing technical solutions that align with our ECM strategies and enhance the overall efficiency and effectiveness of our content management processes.

Your expertise will guide the integration of ECM systems with other business applications, ensuring that they meet the needs of users and adhere to company policies. You will play a pivotal role in identifying areas for improvement and providing innovative solutions that drive business outcomes.

If selected, the job location would be onsite in Saudi Arabia.

Key Responsibilities

• Analyze business requirements by conducting information-gathering sessions with users, analyzing the information and being able to document an accurate understanding of their business requirements and mapping of those to SAP business processes.
• Implement ECM and its integration with the concerned systems.
• Provide post go-live support and handle any enhancements and issues.
• Handle the daily issues of business users.
• Provide training in ECM for various roles in the business.
• Train other junior consultants to handle SAP ECM.
• Conceptualize, design, and implement enterprise-wide system architectures for ECM deployments, lead architecture sizing and scaling activities, as well as install and configure the solution.
• Serve as a leading authority on architecting the proper enterprise architecture to sustain large volumes of content from multiple sources, such as SAP data, email, documents, and images.
• Design and develop new applications, forms, reports, and workflows leveraging OpenText Content Server.
• Build and modify OpenText Content Server workflows, forms, reports, and custom taxonomy/metadata according to specifications and expand upon existing applications to meet ongoing needs.
• Collaborate on requirements and solution design.
• Provide estimates and prepare technical specifications based on understanding of functional specifications.
• Design and code based on development standards and approaches.
• Perform development quality checks.
• Implementation experience with capture (OCR) related technology.