Technical Account Manager

UiPath; Saudi Arabia; On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company that is revolutionizing automation for the world's largest enterprises. As a Technical Account Manager, you will play a pivotal role in helping clients transform their work processes, ensuring their success with the UiPath Platform. This position offers the chance to engage with strategic customers, providing them with tailored advice and support to maximize their automation efforts. You'll be part of a dynamic team that values innovation and collaboration, contributing to meaningful improvements in business performance. If you're passionate about technology and customer success, this role is an exciting opportunity to make a significant impact.

Qualifications

• 5+ years of programming experience in .NET or Java.
• Fluency in English, both written and spoken.

Responsibilities

• Own customers' technical success with the UiPath Platform.
• Engage proactively with customers, providing technical advice.

Skills

.NET Programming

Java Programming

Customer Engagement

Analytical Skills

Problem-Solving

Technical Communication

Agile Methodologies

Education

Degree in Computer Science

Tools

UiPath

Automation Anywhere

Blue Prism

Pega

Nice

Job description

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need curious, self-propelled, generous, and genuine people who love being part of a fast-moving, fast-thinking growth company. We value those who care about each other, about UiPath, and about our larger purpose.

Your mission

How would you like to help the world's largest companies transform their work processes through automation, enabling their teams to achieve their full potential? As a member of our Enterprise Success team, our Technical Account Managers help customers automate their daily tasks and elevate their business performance.

Our UiPath Enterprise Success team advises and guides strategic customers in designing and building long-term, enterprise-level automation programs, leveraging our technology to maximize business value and organizational impact.

We work with our largest and most strategic customers, engaging stakeholders at all levels to drive adoption of our capabilities with a focus on tangible business outcomes and improved workflows.

Our team guides customers in designing and managing their UiPath automation platform across its lifecycle, including deployment, enablement, and methodologies to maximize outcomes and organizational impact.

What You'll Do At UiPath

• Own your customers' technical success with the UiPath Platform.
• Be a core member of the account team, responsible for technical workstreams that help customers strategize and implement adoption plans.
• Engage proactively with customers, providing technical advice and guiding their automation maturity.
• Assist with platform infrastructure, installation, upgrades, and troubleshooting.
• Coach customer teams on best practices tailored to their environments and objectives.
• Conduct design and code reviews to ensure best practices.
• Perform technical health checks, identifying risks and opportunities for improvement.
• Collaborate with support and subject matter experts to resolve escalated issues.
• Provide technical advice through webinars, demos, and speaking engagements.
• Contribute to team process and methodology improvements in an agile environment.

What You’ll Bring To The Team

• A degree in Computer Science or a relevant field.
• At least 5 years of experience in programming (.NET / Java), with SaaS and Cloud experience preferred.
• Fluency in English, both written and spoken.
• Experience in customer-facing technical roles such as account management or consulting.
• Ability to communicate complex technical topics effectively.
• Experience with UiPath, Automation Anywhere, Blue Prism, Pega, or Nice is a plus.
• Strong analytical, problem-solving, and proactive teamwork skills.
• Diplomacy and poise under pressure.
• Willingness to travel up to 25% for client meetings.