Team Leader - Retail Operations

Six Flags مدينة القدية; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading entertainment company in Riyadh is seeking a Team Leader for Retail Operations. This role involves overseeing daily retail operations, managing store revenue, and leading a team to achieve sales targets. The ideal candidate will have 0-5 years of supervisory experience, excellent leadership skills, and the ability to work flexible hours, including weekends and holidays. Strong communication skills and a background in large theme park operations are preferred.

Qualifications

• 0-5 years of experience in senior supervisory or management roles.
• Experience in large theme park operations is desirable.

Responsibilities

• Supervise crew members ensuring adherence to Guest First standards.
• Lead and manage store team to achieve targets.
• Analyze sales trends to drive store revenue.
• Ensure compliance with park and department policies.
• Maintain safety standards.

Skills

Strong motivational skills

Leadership skills

Team-building skills

Excellent communication skills

Organizational skills

Problem-solving

Relationship Building

Decision-Making

Job description

Key Job Responsibilities

Position: Team Leader - Retail Operations

Location: Six Flags & AquArabia, Qiddiya City

The role focuses primarily on daily retail operations, including responsibilities for games, photos, and rental operations. The position involves managing revenue, P&L performance, merchandise and inventory planning, supervisor development, training, and staffing.

Collective Duties:

• Comply with Six Flags Qiddiya's code of conduct and ethics
• Promote Six Flags Qiddiya's vision, mission, values, and desired behaviors
• Commit to the company's rules and regulations
• Perform tasks as directed to achieve organizational goals
• Share knowledge with the team and encourage their development
  
  

Job-Specific Duties:

• Supervise crew members, ensuring adherence to Guest First standards and correct operating procedures
• Lead, motivate, and manage the store team to achieve targets
• Build team spirit and motivate team members to excel
• Plan staffing and scheduling needs to enhance productivity
• Analyze sales trends to drive store revenue and per-capita growth
• Interpret and manage store P&L and control operating expenses
• Assist with budget preparation, merchandise planning, and forecasting
• Execute retail functions such as inventory control, signage, layout planning, and visual merchandising
• Enforce loss prevention measures and collaborate with Finance and Loss Prevention teams
• Ensure compliance with all park and department policies
• Initiate consistent disciplinary action when necessary
• Maintain safety standards and goals
• Perform various physical tasks, including lifting, transporting goods, and creating visual displays
  
  

Other Responsibilities:

• Report to the Retail Operations Assistant Manager
• Carry out tasks as per the Assistant Manager's discretion
• Support park operations as needed
  
  

Requirements

Experience

• 0-5 years of experience, preferably in senior supervisory or management roles
• Experience in large theme park operations is desirable
  
  

Skills

Core Competencies:

• Strong motivational, leadership, and team-building skills
• Excellent communication and presentation skills, both written and verbal
• Ability to accomplish goals through motivation, delegation, and established systems
• Good organizational skills, creative, outgoing, detail-oriented, and self-motivated
• Flexibility to work a schedule that includes nights, weekends, and holidays
  
  

Additional Skills:

• Problem-solving
• Relationship Building
• Decision-Making
• Strong Communication Skills
• Learning Agility
• Conflict Resolution