Team Leader – Front Office (Saudi National)

Miraval The Red Sea; Saudi Arabia; On-site; SAR 50,000 - 80,000; Full time

Job summary

A luxury wellness resort in Saudi Arabia is seeking a motivated Team Leader for the Front Office department. This role is vital in ensuring exceptional guest experiences and overseeing daily operations while leading a team to deliver outstanding service standards. Join a workplace rooted in wellness and mindful hospitality.

Qualifications

• 1 to 3 years of experience in hotel operations, preferably in a resort environment.
• Excellent written and spoken English and Arabic.
• Experience supervising front office operations.

Responsibilities

• Assist with daily Front Office operations to ensure seamless guest service.
• Supervise and support front office team members during shifts.
• Handle guest inquiries and resolve issues promptly and professionally.

Skills

Problem-solving

Interpersonal skills

Administrative skills

Education

Diploma or Bachelor’s degree in Hospitality, Tourism, or related field

Tools

PMS and front office software systems

Job description

Miraval The Red Sea is a luxury wellness resort where mindfulness and exceptional hospitality unite. We are seeking a motivated and guest-focused Team Leader – Front Office to assist in the efficient running of the Front Office department, in line with Hyatt International’s Corporate Strategies and Miraval’s brand standards.

About the Role:
You will play a vital role in supporting the smooth operation of the Front Office, ensuring an exceptional guest experience while maintaining team productivity and service excellence.

Key Responsibilities:

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  Assist with daily Front Office operations to ensure seamless guest service

  
  
  


• 
  

  Supervise and support front office team members during shifts

  
  
  


• 
  

  Handle guest inquiries and resolve issues promptly and professionally

  
  
  


• 
  

  Coordinate with other departments to enhance guest satisfaction

  
  
  


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  Manage administrative tasks and maintain accurate reports

  
  
  


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  Lead by example in delivering Hyatt’s and Miraval’s high service standards

  
  
  

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  Saudi National (required)

  
  
  


• 
  

  1 to 3 years of experience in hotel operations, preferably in a resort environment

  
  
  


• 
  

  Diploma or Bachelor’s degree in Hospitality, Tourism, or a related field

  
  
  


• 
  

  Resort experience is preferable

  
  
  


• 
  

  Excellent written and spoken English and Arabic

  
  
  


• 
  

  Strong problem-solving, interpersonal, and administrative skills

  
  
  


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  Proficient in PMS and front office software systems

  
  
  


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  Professional, calm, and guest-oriented approach

  
  
  

Why Join Us:
Miraval The Red Sea offers an inspiring workplace rooted in wellness and mindful hospitality. Join us and be part of an innovative team shaping the future of luxury wellness tourism in Saudi Arabia.