Team HRP - MEA

IBM Computing; Riyad Al Khabra; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading company is seeking an HR Partner to support employees and managers in KSA. The role involves compliance management, data handling, and promoting HR initiatives. Candidates should be bilingual and possess strong analytical skills. Join us to enhance business growth through effective HR solutions.

Qualifications

• Understands Employee Relations, Labor law & Culture in KSA.
• Speaks Arabic and English.

Responsibilities

• Supports employees and managers on HR inquiries in KSA.
• Helps with Compliance and Crisis Management.
• Manages employee data and drives process improvement.

Skills

Employee Relations

Labor law

Agility

Analytical skills

Bilingual (Arabic, English)

Job description

Introduction

At IBM AskHR (our AI HR Assistant) serves as the single entry point for all HR inquiries. All IBM Employees and Managers are supported through the digital tier with questions related to HR programs, processes and transactions, with one seamless hand-off to Team HR Partners and HR Functions when needed.

For more complex situations, Managers can connect directly to Team HR Partners through our complex case route.

Your role and responsibilities

• Effectively supports employees and managers on HR inquiries in KSA and cross border when needed with a global mindset

• Helps the KSA Country HR Partner on Compliance and Crisis Management in the Country, including responsibilities for external relations as primary liaison with Saudi government HR entities, ensuring compliance and alignment with local labor laws and policies.

• Supports business outcomes through contribution to BU, Global or Market projects

• Provides services in HR operation area, manages employee data

• Be an ambassador for the HR Partner support model and leverage AskHR (our AI HR Assistant) capabilities to engage with clients to enable productivity for business growth

• Integrate & Collaborate across HR - with Client HR Partner/ Business Unit HR Partner / Market & Country HR Partner and HR offering teams in support of business outcomes

• Promotes standardized offering vs home-grown offering

• Responsible for driving continual process improvement to simplify, streamline and improve the client experience

• Key Performance Indicators (KPI) is based on volume of interactions with employees & managers, time to solution and client satisfaction

Required technical and professional expertise

• Understands Employee Relations, Labor law & Culture in KSA, speaks Arabic and English

• Is able to work with speed to execution in an environment which is driving high volumes of requests

• Works in an agile way to prioritize deliverables

• Be analytical, uses data to develop meaningful and actionable insights

Preferred technical and professional experience

• Innovate & Transform - improves organizational effectiveness to accelerate business growth

• Integrates HR and demonstrates expertise in all functional elements of the role

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.