Talent and culture Agent

Swissôtel Hotels & Resorts; Makkah Al Mukarramah; On-site; SAR 150,000 - 200,000; Full time

Job summary

Swissôtel Hotels & Resorts is seeking a Talent & Culture Administrator in Makkah. The role focuses on administrative support in recruitment, colleague relations, and compliance with policies. Ideal candidates will have HR experience, strong organizational skills, and be able to maintain confidentiality.

Qualifications

• At least 2 years of administration experience, preferably in a hotel.
• Must be Saudi due to local legislation.
• Excellent communication skills.

Responsibilities

• Support recruitment, including posting positions and screening applicants.
• Handle office administration duties like filing and correspondence.
• Manage the Talent & Culture Information System.

Skills

Interpersonal communication

Organization

Confidentiality

Computer literacy

Education

University/College degree or diploma in Human Resources Management

Tools

Word

Excel

Outlook

PowerPoint

Job description

Company Description

“A passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.

Swissôtel Makkah is Swissôtel’s first hotel to open in Saudi Arabia. The hotel offers 1,487 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.

As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.

Swissôtel Makkah is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms, and a business centre. It has private entrances that make it easier for our valuable guests to reach Al Masjid Al Haram.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!

Job Description

Reporting to the Talent & Culture Manager, responsibilities and essential job functions include but are not limited to the following:

1. Ensure the Talent & Culture Department in the day-to-day operation of the department as required
2. Assist with recruitment, including posting of positions, screening CVs, and contacting applicants
3. Foster and promote positive colleague relations through an environment that encourages open communication, trust, and mutual respect
4. Ensure the Talent & Culture department complies with all corporate, regional, and hotel policies and procedures; and governmental regulations pertaining to all colleagues
5. Handle the calendar and administrative assistance for the Talent & Culture Leaders
6. Schedule and arrange appointments as required
7. Prioritize all telephone calls and in-person external and internal visitors
8. Handle locker requests, name badges, IDs, colleague letters, purchase requisitions, expense reports as necessary
9. Compose correspondence for the T&C Department, such as letters, contracts, etc.
10. Support internal T&C projects, tracking necessary action and updating reports as progress is made
11. Filing employee records
12. Handle all office administration duties such as faxes, mail, phones, photocopying, office supplies
13. Assist with and support colleague events as appropriate, such as leadership meetings, colleague receptions, and annual events
14. Assist with scheduling of interviews
15. Prepares offer letters and recognition letters for internal promotions and transfers
16. Manage the Talent & Culture Information System, ensuring data integrity and proper documentation (adding new colleagues, salary, designation changes)
17. Manage Employee Action Forms, ensuring accuracy regarding vacation entitlements, promotions, and salary changes
18. Responsible for monthly invoices, timesheets, and adding email accounts for new colleagues
19. Other duties as assigned

Qualifications

1. Due to local legislation, must be Saudi
2. Previous Human Resources experience is an asset
3. Minimum of 2 years administration experience, preferably within a hotel environment. Ability to develop and encourage an open, stimulating, and trusting environment that reflects our Company Mission, Brand Promise, and Values
4. Highly responsible and able to handle confidential information with the utmost discretion
5. Highly organized and able to prioritize and meet deadlines in a fast-paced environment
6. Professional telephone manner and demeanor, with a natural response to ‘smile’ on the phone
7. Excellent interpersonal, written, and verbal communication skills. University/College degree or diploma, preferably with formal education in Human Resources Management
8. Computer literacy is a must, with strong knowledge of Word, Excel, Outlook, and PowerPoint