System Configuration Management - Package SME

DXC Technology Inc.; Riyadh Region; On-site; USD 60,000 - 90,000; Full time

Job summary

DXC Technology seeks a System Configuration Management - Package SME to enhance configuration management and incident resolution for a range of services in Riyadh. This role requires a strong background in Microsoft Endpoint Manager, cloud management, and technical documentation. Join a company that values community and flexibility in its work environment, ensuring the success of its global presence.

Qualifications

• Minimum of 7 years experience in IT, with at least 5 years focused on Microsoft Endpoint Manager or Intune.
• Hands-on experience in design and implementation of Intune-related technology solutions.
• Knowledge of compliance policy and Conditional access policy implementations.

Responsibilities

• Ensure effective incident management and service request handling.
• Manage application deployment and monitoring effectively.
• Handle issues related to Intune Modern Management and device OS compliance.

Skills

Incident management

Service configuration

Patch Management

Automation with PowerShell

Compliance knowledge

Cloud management

Documentation

Troubleshooting

Education

Bachelor's in Information Technology or related field

Tools

Microsoft Intune

Microsoft Endpoint Manager

Active Directory

Microsoft Deployment Toolkit

Job description

System Configuration Management - Package SME page is loaded

System Configuration Management - Package SME

Apply locations SAU - RIYADH time type Full time posted on Posted 7 Days Ago time left to apply End Date: July 31, 2025 (22 days left to apply) job requisition id 51551941

Job Description:

Responsibilities

• Superior knowledge on MECM/SCCM 1611/1706/1806/2107 CB, DXCCAE or SM9,Service Now
• Should have proven knowledge of Incident management and service request handling. Should be able to resolve the issues independently.
• Good technical, communication and presentation skills.
• Patch Management/ ADR/O365/ Windows update Rings
• Windows updates/In-place upgrade/PXE/MDT
• Operating system concepts and upgrades
• knowledge of Packaging Process and Scripting
• Compliance and vulnerability process
• Cloud management Gateway concept and implementation
• CA based environment working experience
• Application deployment and monitoring
• Server upgrade, Backup and restore
• Experience in troubleshooting issues related to Intune Modern Management, Microsoft Endpoint Management, MAM & MAM-WE.
• Knowledge of DEP, APNS, VPP and ABM etc.
• Knowledge of managing Android, iPhone and MAC devices in Intune
• Experience in troubleshooting issues related to Co-management environment
• Cloud knowledge especially related to Intune
• Expert in handling Intune MDM console and proactively monitor the device OS breakups, compliance check, passcode policy, ownership, & Last seen breakups.
• Knowledge of Windows Autopilot, update rings, SCEP, PKCS
• Reimage and Re-build the Windows devices.
• Knowledge of application deployment and troubleshooting for MDM as well as for Windows 10 devices
• Basic knowledge on Azure identity and AAD
• Knowledge of Hybrid technology for MDM and Modern management of Windows 10 devices
• Knowledge of Jamf will be an added advantage

Desired Skills and Qualifications

• Overall min. 7 years of experience in Information Technology (IT) and min. 5-7 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
• Knowledge on Microsoft Intune architecture and engineering experience in planning, deploying, and managing hybrid enterprise environments.
• Experienced in documentation skills, in areas such as architecture and engineering product documents like: Low/High level design, Deployment, User, Testing.
• Hands-on experience in design and implementation of Intune and related technology solutions, including but not limited to, Active Directory (AD), Microsoft Deployment toolkit, Windows 10, Group policy configuration and Application packaging.
• Experience in Modern Windows Device Management - Intune, Autopilot
• Must have knowledge on Co-Management and its configurations
• Experience in Compliance policy, Conditional access policy implementations and Role based Access control
• Knowledge on PowerShell scripting.

Nice to have skills:

• Experience in Microsoft Defender, Azure and windows servers
• Experience in iOS, Android, and Windows application signing, provisioning
• Good communication skills with ability to represent in global meeting/forums/customers.
• Good understanding of network infrastructure.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is available here .

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DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues atDXC.com .