System Configuration Management - Package SME

DXC Technology Inc.; Riyadh; On-site; SAR 60,000 - 85,000; Full time

Job summary

DXC Technology Inc. is seeking an experienced IT professional specializing in Microsoft Endpoint Manager and Intune for a position in Riyadh. The successful candidate will be responsible for managing endpoint security, compliance, and implementing modern management solutions in hybrid environments. This role emphasizes strong technical skills, problem-solving abilities, and effective communication as part of a collaborative team.

Qualifications

• Proven knowledge in incident management and service request handling.
• Experience with Microsoft Endpoint Manager and Intune integrations.
• Hands-on implementation experience of endpoint management solutions.

Responsibilities

• Manage Microsoft Endpoint Manager for endpoint security and compliance.
• Resolve technical issues related to Intune and endpoint configuration.
• Implement and maintain application deployment strategies.

Skills

Incident management

Service request handling

Technical skills

Scripting

Cloud management

Troubleshooting

Education

7 years experience in IT

5-7 years in Microsoft Endpoint Manager/Intune

Tools

Microsoft Intune

Azure

Windows Server

Active Directory

Job description

Job Description:

Responsibilities

• Superior knowledge on MECM/SCCM 1611/1706/1806/2107 CB, DXCCAE or SM9,Service Now
• Should have proven knowledge of Incident management and service request handling. Should be able to resolve the issues independently.
• Good technical, communication and presentation skills.
• Patch Management/ ADR/O365/ Windows update Rings
• Windows updates/In-place upgrade/PXE/MDT
• Operating system concepts and upgrades
• knowledge of Packaging Process and Scripting
• Compliance and vulnerability process
• Cloud management Gateway concept and implementation
• CA based environment working experience
• Application deployment and monitoring
• Server upgrade, Backup and restore
• Experience in troubleshooting issues related to Intune Modern Management, Microsoft Endpoint Management, MAM & MAM-WE.
• Knowledge of DEP, APNS, VPP and ABM etc.
• Knowledge of managing Android, iPhone and MAC devices in Intune
• Experience in troubleshooting issues related to Co-management environment
• Cloud knowledge especially related to Intune
• Expert in handling Intune MDM console and proactively monitor the device OS breakups, compliance check, passcode policy, ownership, & Last seen breakups.
• Knowledge of Windows Autopilot, update rings, SCEP, PKCS
• Reimage and Re-build the Windows devices.
• Knowledge of application deployment and troubleshooting for MDM as well as for Windows 10 devices
• Basic knowledge on Azure identity and AAD
• Knowledge of Hybrid technology for MDM and Modern management of Windows 10 devices
• Knowledge of Jamf will be an added advantage

Desired Skills and Qualifications

• Overall min. 7 years of experience in Information Technology (IT) and min. 5-7 years of relevant experience in Microsoft Endpoint Manager and/or Intune.
• Knowledge on Microsoft Intune architecture and engineering experience in planning, deploying, and managing hybrid enterprise environments.
• Experienced in documentation skills, in areas such as architecture and engineering product documents like: Low/High level design, Deployment, User, Testing.
• Hands-on experience in design and implementation of Intune and related technology solutions, including but not limited to, Active Directory (AD), Microsoft Deployment toolkit, Windows 10, Group policy configuration and Application packaging.
• Experience in Modern Windows Device Management - Intune, Autopilot
• Must have knowledge on Co-Management and its configurations
• Experience in Compliance policy, Conditional access policy implementations and Role based Access control
• Knowledge on PowerShell scripting.

Nice to have skills:

• Experience in Microsoft Defender, Azure and windows servers
• Experience in iOS, Android, and Windows application signing, provisioning
• Good communication skills with ability to represent in global meeting/forums/customers.
• Good understanding of network infrastructure.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.