System Administrator

eXtra (United Electronics Co.); Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled System Administrator to maintain and enhance retail IT systems. This role involves managing point-of-sale systems, ensuring security protocols are upheld, and providing technical support to staff. With a focus on system performance and collaboration across departments, you'll play a vital role in ensuring seamless operations. If you have a passion for technology and a proactive approach to problem-solving, this opportunity offers a chance to make a significant impact in a dynamic retail environment.

Qualifications

• 5+ years of experience in system administration, ideally in retail.
• Strong knowledge of IT security best practices and data protection.

Responsibilities

• Install, configure, and maintain retail-specific IT systems.
• Provide technical support for retail staff and troubleshoot issues.

Skills

System Administration

Technical Support

IT Security

Performance Monitoring

Collaboration

Education

Bachelor's degree in Computer Science

Equivalent work experience

Tools

POS Systems

AWS

Microsoft Azure

Windows

Linux

macOS

Job description

Core Responsibilities:

• System Maintenance: Install, configure, and maintain retail-specific IT systems, including point-of-sale (POS) systems, inventory management systems, and e-commerce platforms.
• System Administration: Manage and maintain internal servers, storage solutions, and operating systems, ensuring high availability and security across all retail locations.
• Security Management: Implement and monitor security measures to safeguard systems, including data encryption, firewalls, antivirus software, and other security protocols to protect customer and business data.
• Technical Support: Provide technical support for retail staff at all levels, troubleshooting issues related to hardware, software, and system access for both in-store systems and e-commerce platforms.
• Disaster Recovery: Develop and maintain disaster recovery plans to ensure the business can recover from system outages and data loss in a timely manner.
• System Upgrades & Patches: Regularly update systems, software, and hardware to maintain optimal performance and ensure compliance with security standards and regulations.
• Performance Monitoring: Regularly monitor system performance and provide proactive solutions to improve speed, uptime, and efficiency across all retail channels.
• Collaboration & Reporting: Work closely with other departments to ensure technology supports the broader business goals. Provide regular reports on system status and performance to management.

Essential Qualifications and Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• At least 5 years of experience in system administration, ideally within the retail sector or similar environments.

Technical Skills:

• Expertise in managing POS systems and retail-specific technologies.
• Strong knowledge of operating systems such as Windows, Linux, and macOS.
• Familiarity with cloud technologies (AWS, Microsoft Azure) and virtualization platforms.
• Strong understanding of IT security best practices, including data protection regulations (such as GDPR).
• Ability to diagnose and resolve technical issues quickly and efficiently with minimal downtime for retail operations.
• Excellent written and verbal communication skills, with the ability to provide clear instructions to non-technical staff and management.
• A proactive approach to ensuring that retail technology systems are running smoothly to ensure seamless customer experiences.

Preferred Qualifications:

• CompTIA Linux+, CompTIA Security+, Microsoft Certified Solutions Expert (MCSE), Microsoft Certified: Azure Administrator Associate, Red Hat Certified System Administrator (RHCSA), VMware Certified Professional (VCP)