Support Services Section Head

Isuzu Motors Saudi Arabia Company Limited; Dammam; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Support Services Section Head to enhance operational efficiency. In this pivotal role, you will oversee all support functions, ensuring smooth operations and effective service delivery. Your leadership will guide a dedicated team while developing innovative workflows and managing vendor relationships. This is an exciting opportunity to make a significant impact on organizational productivity in a collaborative environment. If you possess strong organizational skills and a passion for excellence, this role is perfect for you.

Qualifications

• Bachelor's degree in Business Administration or related field required.
• 3+ years of experience in support services or administration.
• Proven leadership experience in a similar role.

Responsibilities

• Oversee daily operations of support services and ensure compliance.
• Develop workflows to improve service delivery and manage budgets.
• Lead and mentor the support services team while liaising with vendors.

Skills

Organizational Skills

Multitasking

English Communication

Interpersonal Skills

Problem-Solving

Decision-Making

MS Office Proficiency

Budgeting Knowledge

Vendor Management

Government Compliance Understanding

Education

Bachelor’s Degree in Business Administration

Related Field Degree

Tools

MS Office

Job description

Job Summary:

The Support Services Section Head is responsible for overseeing and managing all support functions within the organization, ensuring smooth operations and efficient service delivery. This role involves supervising administrative, government relations, transportation, accommodation, canteen and other support staff, while implementing policies to enhance productivity and cost-effectiveness

Key Responsibilities:

• Oversee daily operations of support services, including government platforms, office administration, cleaning, transportation and employee’s flight booking.
• Ensure compliance with company policies, safety regulations, and legal requirements.
• Develop and implement efficient workflows to improve service delivery.
• Lead, mentor, and evaluate the support services team.
• Assign tasks, monitor performance to all support service members.
• Liaise with external vendors, contractors, and service providers (cleaning, maintenance, etc..)
• Monitor service level agreements (SLAs) and ensure vendor compliance.
• Prepare and manage the support services budget.
• Oversee space planning, office relocations, and workplace safety initiatives.
• Maintain an inventory of company assets and manage disposals/replacements.
• Coordinate office supplies, mail distribution, and corporate events.
• Assist in travel arrangements and accommodation for staff.
• Handle ad-hoc administrative tasks as required by senior management.
• Maintain accurate and up-to-date documentation for processes, procedures.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, or a related field.
• Minimum of 3 years of experience in support services, administration.
• Proven leadership experience with teams in a similar role.

Skills & Competencies:

• Strong organizational and multitasking abilities.
• Excellent English communication and interpersonal skills.
• Problem-solving and decision-making skills.
• Proficiency in MS Office.
• Knowledge of budgeting and vendor management.
• Understanding of government compliance regulations.