Supply Management Trainee - KSA (Saudi National)

Reckitt Benckiser LLC; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

Reckitt Benckiser LLC is seeking a Supply Management Trainee in Jeddah, Saudi Arabia, for recent graduates. This role focuses on managing customer orders, supporting service delivery, and collaborating with internal teams. The trainee will gain valuable experience in a dynamic environment, contributing to customer satisfaction and continuous improvement.

Benefits

Parental benefits

Employee Assistance Program

Insurance for employees

Qualifications

• Recent graduate in related field.
• Internship experience in customer service or logistics preferred.
• Detail-oriented and organized with a customer-first mindset.

Responsibilities

• Manage customer orders from entry to delivery.
• Support resolution of customer complaints and service issues.
• Collaborate with various teams to ensure smooth operations.

Skills

Supply Chain Management

Collaboration and partnership building

Problem-solving

Communication

Data Analytics

Education

Degree in Business Administration, Supply Chain, Marketing, or a related field

Tools

Excel

Job description

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Supply Management Trainee - KSA (Saudi National)

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

About the role

Are you a recent graduate who enjoys solving problems and helping people? Join our team as a Supply Management Trainee and begin your career in a fast-paced, customer-focused environment within the consumer goods industry!

In this role, you’ll work closely with our Customer Service and Operations teams to ensure smooth order processing, timely deliveries, and excellent service for our clients. You’ll learn how to manage customer relationships, resolve issues, and contribute to continuous improvement initiatives.

Your responsibilities

• Learn how to manage customer orders from entry to delivery, ensuring accuracy and timeliness.
• Support the resolution of customer complaints and service issues with professionalism and empathy.
• Collaborate with Sales, Logistics, and Finance teams to ensure smooth operations and customer satisfaction.
• Help monitor service KPIs and identify areas for improvement.
• Assist in preparing reports on order fulfilment, delivery performance, and customer feedback.
• Participate in projects to improve service processes and enhance customer experience.
• Provide insights and suggestions to improve customer satisfaction and loyalty.

The experience we're looking for

• Being Saudi National is a must for this role.
• A recent graduate in Business Administration, Supply Chain, Marketing, or a related field.
• Internship or project experience in customer service, operations, or logistics is a plus.
• Strong communication and problem-solving skills.
• Detail-oriented and organized, with a customer-first mindset.
• Comfortable using Excel and other business tools.
• Eager to learn and grow in a dynamic environment.
• A team player who thrives in collaborative settings.

The skills for success

Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.