Supervisor - Aquatics Training

JOB SUMMARY:

The position of Supervisor, Aquatics Training is responsible for the overall safety and satisfaction of both Guests and Colleagues for the Aquarabia Water Theme Park in line with their specific role and responsibilities of the overall training of all Aquatics Colleagues and Management. The below highlights the key responsibilities and duties that lie with the Supervisor, Aquatics Training along with the experience and requirements to obtain the position. The Supervisor, Aquatics Training must also possess and demonstrate technical skills as well as soft skills and character traits that will allow them to be successful in the role and responsibilities herein listed below. Above all, the Supervisor, Aquatics Training is passionate about waterpark operations, training, and the prevention of loss of life due to drowning.

JOB DUTIES:

COLLECTIVE

• Comply with the Aquarabia Water Theme Park and Qiddiya's code of conduct and ethics
• Promote the Aquarabia Water Theme Park and Qiddiya vision, mission, values and model desired behaviors
• Promote Aquarabia Water Theme Park and Qiddiya and spread its culture
• Commit to Aquarabia Water Theme Park and Qiddiya's rules and regulations
• Perform tasks as directed in the pursuit of the achievement of organizational goals
• Share with team know-how and encourage their development

JOB-SPECIFIC
Responsible for the overall safety of all Guests and Colleagues within and while visiting Aquarabia WTP, with a commitment to Zero Drownings and the Loss of Life Due to Drowning.

Pre-Opening and Operational:

• Operational review of all attraction Operational & Maintenance Manuals
• On-site involvement as it relates to the training aspects of attractions in collaboration with the Aquatics Operational Team
• Delivery and implementation of all Operational and Attraction specific documents and workflows, as they relate to the day-to-day operation of the park.
• Training standards and requirements - Reflective of Pre-Opening initial Training of all Lifeguards & Junior Management Team
• On-going training standards and requirements - Reflective of all Operational Training in line with Renewal Courses, New Hire Courses, Up-Grade Courses, Attraction Dispatch Courses
• Audit and accountability methods - This includes the daily audits to be conducted during operational hours reflective of the below audit types:
  
  • Visual / V.A.T / Individual Skills (CPR / AR / FBAO) / Team Skills / Team Scenarios / Attraction Dispatch
• Recognition and reward programs reflective of training programs, professional growth and development success within the Aquatics Department
• Areas in which initial training, ongoing training, auditing, accountability, growth, development, recognition and performance management will be utilized include but are not limited to the following:
  
  • Attraction Attendants
  • ILTP Lifeguarding (Shallow Water & Special Facilities)
  • Specialized Attraction Operations (Whitewater Rafting, Canyoneering, Kayaking, Rock Climbing, Surfing and Aquaticar)
  • Guest Service and Guest Engagement
  • Leadership
  • First Aid / Basic Life Support
  • Park Operations and Attraction Operations
  • On and Off the Job Development (Internal Courses related and not related to the Job Role)
• Delivery and implementation of all Standard Operating Procedures, Policies & Procedures, Risk Assessments, Handbooks and related documents in line with the training aspect of the Aquatics department.
• Working alongside the Senior Management Team of Aquatics towards key milestones and KPIs in line with the successful opening and ongoing operation of Aquarabia Water Theme Park.

Requirements

Education
Minimum High School Diploma or Equivalent
Experience
1 Year Industry Minimum with 6 Months Middle East and/or International Work
6 Months Minimum Lifeguard Training in a certified trainer role (ILTP Instructor or Equivalent)
Previously Held Management Level Positions (Supervisor / Team Leader) Pre-Opening Management
Skills
Professional Understanding and Communication of English (Written and Spoken)
To Swim and meet the basic requirements of an ILTP Lifeguard / Instructor License at all times
To perform all water related, slide related and attraction related rescue techniques as well as First Aid care
Ability to deliver attraction and safety related trainings
Effective administrative skills
Core Competencies
Responsible for the overall safety and satisfaction of Guests and Colleagues for the Aquarabia Water Theme Park
Knowledge of large-scale aquatics operations
Able to work in high stress, demanding atmosphere with an international staff