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An established industry player is seeking a dedicated individual to ensure the safety and enjoyment of guests at an exciting water theme park. This role involves managing a skilled lifeguard team, overseeing the operation of various aquatic attractions, and ensuring compliance with safety standards. The ideal candidate will bring relevant experience from the attraction or recreational industry, particularly in adventure sports. Join a vibrant team committed to providing unforgettable experiences while maintaining the highest safety standards. If you have a passion for water activities and guest satisfaction, this opportunity is perfect for you!
Comply with the Aquarabia Water Theme Park and Qiddiya's code of conduct and ethics.
Promote the Aquarabia Water Theme Park and Qiddiya's vision, mission, values, and model desired behaviors.
Promote Aquarabia Water Theme Park and Qiddiya and spread its culture.
Commit to Aquarabia Water Theme Park and Qiddiya's rules and regulations.
Perform tasks as directed in the pursuit of the achievement of organizational goals.
Share know-how with the team and encourage their development.
Responsible for the overall safety of all guests and colleagues within and while visiting Aquarabia Water Theme Park, with a commitment to Zero Drownings and the Loss of Life Due to Drowning.
Coordinate with Managers and Assistant Managers, Aquatics, on the overall operation and performance of Aquarabia Water Theme Park, focusing on the Aquatics Department.
Oversee the daily operation and management of all 22 aquatic attractions, including inspection, staffing, training, performance, and operation.
Manage the lifeguard team, ensuring performance, mentorship, training, scheduling, and daily responsibilities are met.
Ensure guest safety and satisfaction according to standards, including risk management, feedback, and experiences.
Respond to medical emergencies within the scope of certification and training.
Assist guests with lost parties, children, or property.
Support other departments as needed, including Six Flags Theme Park.
Maintain cleanliness of all guest and colleague areas, including non-aquatic areas.
Represent Aquarabia Water Theme Park during audits related to operations and aquatic safety.
Liaise with other departments to ensure guest and colleague satisfaction.
Work scheduled shifts on holidays, weekends, and non-operational hours as required, including training and events.
Meet physical requirements such as standing for long periods, working in various environmental conditions, conducting inspections, rescue techniques, and first aid.
Ensure the park is fun for guests, colleagues, and oneself.
Education: Minimum high school diploma or equivalent.
Experience: 3-5 years in the attraction/recreational industry, with 2 years in the Middle East and/or international work; management experience preferred; experience in adventure sports is required.
Skills: Hold ILTP Lifeguard and/or Instructor License or equivalent; specialized certifications in rafting, canyoneering, surfing, rock climbing, etc.; proficiency in Microsoft Office and attraction management IT systems.
Core Competencies: Communication, collaboration, critical thinking, problem-solving, creativity, self-driven work ethic, integrity, high standards, time management, mentorship abilities.