Strategic Account Executive

Alnafitha IT; Riyadh; On-site; SAR 150,000 - 250,000; Full time

Job summary

A leading IT services company in Saudi Arabia is looking for a Strategic Account Executive to drive enterprise sales and build long-lasting client relationships. The role involves presenting IT solutions and ensuring customer satisfaction while meeting strategic sales targets. Ideal candidates hold a relevant degree and possess extensive experience in enterprise sales, particularly within IT domains.

Qualifications

• Minimum of 5 years’ experience in enterprise sales or a related position.
• Hands-on experience with CRM software and account management systems.
• Experience in IT solution sales across several domains.

Responsibilities

• Build and maintain productive relationships with key personnel in customer accounts.
• Meet assigned targets for profitable sales volume and strategic objectives.
• Lead solution development efforts to address customer needs.

Skills

Negotiation

Problem-solving

Customer-centric approach

Communication

Presentation skills

Education

Bachelor’s degree in Computer Science or Business Administration

ITIL Foundation

Inbound Sales certification

Tools

CRM software

Account management systems

Job description

We support the Kingdom’s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.

We are currently searching for dedicated, ambitious and self-driven Strategic Account Executive to join our Sales Department playing a critical role in building relationships with our significant clients.

This is a senior sales position that needs high commitment, ability to build long term relationship, passionate about technology.

The candidate must have an experience in selling and presenting IT solutions at least one of the following domains (Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics).

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including business development, support, service, marketing, customer success and management resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Identify and approach new potential strategic customers.
• Prepare monthly, quarterly and annual reports and forecasts.

Requirements

Certification Requirements :

• Bachelor’s degree in Computer Science, Business Administration equivalent.
• ITIL Foundation (preferred)
• Inbound Sales (must)

Skills :

• Minimum of 5 years’ experience in – enterprise sales or related position.
• Hands on experience with CRM software and Account management systems.
• Have an experience in selling and presenting IT solutions at least one of the following domains (Microsoft Infrastructure Services, Unified Communications, IT Service Management Solutions and Consultation, Customer Experience, Data and Analytics)
• Understanding of sales performance metrics.
• Strong negotiation skills with a problem-solving attitude.
• Customer-centric and good listener.
• Ability to contribute consistently and positively in a high-paced, fast-changing, and sometimes unpredictable work environment.
• Articulate verbal communication, professional business writing and presentation skills

Personal Skills (MUST) :

• High sense of responsibility and ownership, acting like owner in what you do.
• Exceptional communication and presentation skills.
• Being able to work on your own or in a team.
• Being able to work to tight deadlines.
• Ability to maintain composure during stressful situation.