Store Manager - Abha

G.M.G INVESTMENT (L.L.C); Abha; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company is seeking a passionate Retail Store Leader to oversee store operations in Abha. The ideal candidate will manage sales teams, maintain inventory standards, and ensure top-notch customer service while effectively addressing team and customer needs. If you have a strong background in retail and are fluent in English and Arabic, apply to be part of our dynamic team!

Qualifications

• Speaks English and Arabic.
• Industry expertise needed.
• Knowledge in retail management is essential.

Responsibilities

• Drives sales and achieves financial objectives.
• Maintains inventory management and customer service.
• Handles customer complaints professionally.

Skills

Customer Orientation

Inventory Control

Product/Category knowledge

Tools

MS Office

Job description

• Communicates store targets to the team and drives sales to achieve financial objectives
• Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
• Oversees and monitors all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback’ etc.
• Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats)
• Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks
• Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner
• Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability
• Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
• Maintains window and in-store displays to a high standard in line with merchandising guidelines
• Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store)
• Ensures accurate stock merchandise and management (stock ageing , stock loss, space management) within the store
• Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life
• Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage
• Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters
• Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies

Desired Candidate Profile

• Speaks English and Arabic
• Industry expertise
• Product/Category knowledge
• Customer Orientation
• MS Office and Tools

Employment Type

Full Time

Company Industry

• Retail

Department / Functional Area

• Logistics
• Supply Chain

Keywords

• Inventory Control
• Retail Store Leader
• Budget Management
• Outlet Manager

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G.M.G INVESTMENT (L.L.C)

At GMG, we are born to Win. We dare ourselves and others to develop better products and experiences that change lives. Our vision is to inspire people to win in ways that make the world a better place.As a family-owned business headquartered in the UAE, we operate across eight industries spanning the Middle East, North Africa, and Asia. Our expertise covers retail, wholesale, manufacturing, and distribution, working with both globally recognized brands and homegrown favourites. We also provide cutting-edge 3PL logistics solutions, ensuring seamless operations across our markets.

G.M.G INVESTMENT (L.L.C)

At GMG, we are born to Win. We dare ourselves and others to develop better products and experiences that change lives. Our vision is to inspire people to win in ways that make the world a better place.As a family-owned business headquartered in the UAE, we operate across eight industries spanning the Middle East, North Africa, and Asia. Our expertise covers retail, wholesale, manufacturing, and distribution, working with both globally recognized brands and homegrown favourites. We also provide cutting-edge 3PL logistics solutions, ensuring seamless operations across our markets.

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GMG Building, Oud Metha P. O. Box 894, Dubai United Arab Emirates, Dubai, United Arab Emirates (UAE)