Store Manager

Saudi Company For Hardware - SACO; Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their Western Region operations. This role requires a professional who can drive store performance through effective leadership and strategic direction. The Store Manager will oversee all aspects of the store, from sales and operations to team development and customer service. With a focus on maximizing productivity and profitability, the ideal candidate will foster a customer-centric culture while ensuring compliance with company standards. If you are passionate about retail management and have a proven track record in leading teams, this opportunity is perfect for you.

Qualifications

• Strong leadership and communication skills are essential.
• Experience in customer service and team development is crucial.

Responsibilities

• Ensure consistent implementation of company policies across stores.
• Oversee daily operations, staff schedules, and inventory management.
• Develop strategies to increase sales and enhance customer satisfaction.

Skills

Leadership

Communication

Organizational Skills

Customer Service

Team Development

Education

Bachelor's Degree in Commerce

Diploma in Business

Job description

SACO is seeking a Store Manager for the Western Region.

The Store Manager (SM) provides leadership and strategic direction to the store team, overseeing all aspects of store performance including sales, operations, personnel, visual merchandising, and environment. The SM is responsible for implementing long-term strategies and leading initiatives to ensure maximum productivity, profitability, operational excellence, and compliance with company policies. The SM should demonstrate professionalism, confidence, and enthusiasm to uphold and promote the company and brand integrity.

Required Competencies & Skills:

To be effective in this role, candidates should possess strong leadership, communication, and organizational skills, with a focus on customer service and team development.

Responsibilities:

1. Ensure all company policies and procedures are consistently implemented across all stores.
2. Conduct daily store walk-throughs to monitor operations and visual standards.
3. Oversee daily tasks performed by customer service and technical staff.
4. Verify merchandise pricing, display, and functionality.
5. Supervise sales staff, cash reconciliation, and customer service activities.
6. Perform tasks such as organizing shelves, displays, and selling merchandise.
7. Monitor sales activities to ensure customer satisfaction and product quality.
8. Manage staff schedules and maintain attendance records.
9. Oversee inventory management, including stock reordering when levels are low.
10. Review sales and inventory reports for management and budgeting purposes.
11. Collaborate with company officials to develop strategies to increase sales and expand markets.
12. Estimate consumer demand to determine appropriate stock levels.
13. Plan and execute marketing campaigns and events effectively.
14. Foster a customer-centric culture in all store activities.
15. Maximize store volume and profits through effective staffing, customer service, and attention to detail.
16. Ensure operational, merchandising, and service standards are met according to company practices.
17. Lead talent acquisition, training, coaching, and retention initiatives.
18. Promote personal leadership development among team members.

Required Educational Level:

• Bachelor's Degree or Diploma in Commerce, Business, or related fields.