Store Manager

العربية للعود; Jeddah, Makkah Al Mukarramah; On-site; SAR 200,000 - 300,000; Full time

Job summary

Une entreprise de renommée dans le secteur des parfums est à la recherche d'un Store Manager pour diriger l'une de ses boutiques de luxe. Le candidat idéal aura une vaste expérience dans la vente au détail de luxe et une passion pour les fragrances. En charge de l'atteinte des objectifs de ventes, vous devrez également assurer une expérience de shopping exceptionnelle pour chaque client.

Qualifications

• Minimum 6 ans d'expérience en vente au détail de luxe.
• Excellentes compétences en leadership et interpersonnelles.
• Passion pour les parfums et compréhension du marché de luxe.

Responsibilities

• Conduire la performance du magasin pour atteindre les objectifs.
• Gérer les opérations quotidiennes du magasin.
• Analyser les rapports de ventes pour maximiser les opportunités.

Skills

Leadership

Service à la clientèle

Communication

Gestion des ventes

Gestion des stocks

Connaissance des produits de parfum

Tools

Microsoft Office

Systèmes de point de vente (POS)

Job description

About us: Arabian Oud's long journey began in the traditional former marketplace of Riyadh, Souk al-Zal, intending to source one of the rarest scent profiles on earth, Oud, which has been a staple in Middle Eastern perfumery for centuries. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Riyadh, Milano, Madrid, Nice, Berlin, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, and Westfield London.

Job Purpose: We are seeking a highly experienced and results-driven Store Manager to lead one of our luxury fragrance boutiques. The ideal candidate will have a deep understanding of luxury retail, exceptional customer service standards, and proven experience in managing high-performing teams. This role requires a passion for fragrances, attention to detail, and the ability to drive sales while upholding the brand's prestige and excellence.

Duties and responsibilities:

• Drive store performance to achieve and exceed sales targets and KPIs.
• Manage daily store operations, ensuring smooth, efficient, and brand-compliant execution.
• Analyze sales reports and trends to maximize business opportunities and implement action plans.
• Maintain high visual merchandising standards in alignment with brand guidelines.
• Provide regular coaching, performance feedback, and motivation to ensure a high level of team engagement and productivity.
• Conduct regular team meetings to align on goals, product knowledge, and service excellence.
• Ensure each customer receives a personalized, world-class shopping experience.
• Build and maintain strong relationships with loyal and high-value clients.
• Oversee stock levels, inventory accuracy, and replenishment processes.
• Monitor shrinkage and ensure proper implementation of loss prevention procedures.
• Submit timely sales, staff, and operations reports to senior management.
• Ensure adherence to all company policies, including grooming standards, store hygiene, and operational guidelines.

Qualifications:

• Minimum 6 years of experience in luxury retail, preferably in the fragrance/Beauty industry, with at least 2 years in a store management role.
• Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
• Passion for fragrances and understanding of the luxury retail market.
• Strong communication skills, both verbal and written.
• Demonstrated ability to drive sales and meet targets.
• Experience with inventory management and controlling costs.
• Knowledge of fragrance products and industry trends.
• Proficiency in Microsoft Office and point-of-sale (POS) systems.