Store Manager

Black & Grey HR Consultancy FZE; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

A well-established retail group in Saudi Arabia is looking for a Store Manager for their supermarket division. The role involves managing daily operations to achieve sales targets and ensure high customer satisfaction, along with leading a motivated team. Ideal candidates should have a Bachelor's degree, over 6 years of retail management experience, and strong leadership skills.

Benefits

Competitive salary and performance-based incentives

Career growth opportunities

Dynamic work environment

Qualifications

• 6+ years of experience in retail store management, preferably in a supermarket environment.
• Strong knowledge of store operations including inventory and sales analysis.

Responsibilities

• Manage day-to-day store operations, ensuring high levels of customer satisfaction.
• Drive store profitability and achieve sales targets while controlling costs efficiently.
• Oversee inventory control, merchandising, and housekeeping duties.

Skills

Communication

Leadership

Customer Relationship Management

Organizational Skills

Commercial Acumen

Education

Bachelor’s degree in Business Administration or a related field

Job description

Black & Grey HR is partnering with a well-established
retail group in Saudi Arabia to hire a Store Manager for their supermarket
division. The ideal candidate will be responsible for managing day-to-day store
operations, maximizing store profitability, ensuring high levels of customer
satisfaction, and leading a motivated and effective team.

Responsibilities:

- Drive store profitability
by achieving sales targets and managing costs efficiently.

- Ensure high customer
satisfaction by maintaining excellent service standards across all departments.

- Oversee daily store
operations including staff management, inventory control, housekeeping, and
merchandising.

- Manage store
administrative duties including physical inventories, price updates, and
documentation.

- Monitor product displays,
cleanliness, and visual merchandising to enhance customer experience.

- Plan and execute
promotional activities in collaboration with internal departments.

- Analyze sales and
inventory reports to make data-driven decisions and optimize stock levels.

- Identify market trends
and competitors, implementing action plans as needed.

- Monitor stock losses and
implement preventative measures through stock-taking exercises.

- Ensure compliance with
company policies, safety standards, and statutory regulations.

- Conduct regular team
meetings to communicate goals, expectations, and operational updates.

- Manage shift scheduling
and manpower allocation to ensure efficient store performance.

- Handle customer
complaints and resolve issues related to inventory or supply chain disruptions.

Requirements

- Bachelor’s degree in
Business Administration or a related field.

- Minimum 6+ years of
experience in retail store management, preferably in a supermarket environment.

- Strong knowledge of store
operations including inventory, sales analysis, and team leadership.

- Excellent communication
and interpersonal skills.

- Ability to analyze store
performance reports and implement improvement strategies.

- Strong organizational
skills and attention to detail.

- Proficiency in staff
supervision, shift scheduling, and customer relationship management.

- Commercial acumen and the
ability to take initiative and make decisions under pressure.

Benefits

- Competitive salary and
performance-based incentives

- Career growth
opportunities within a reputed retail group

- Dynamic work environment