Store Manager

LenskartME; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

LenskartME is seeking a Store Manager for its Jeddah location to oversee operations, manage staff, and drive sales. The ideal candidate will have strong leadership skills and a proven track record in retail management. This role offers the opportunity to work with a leading luxury eyewear brand and contribute to its growth in the Middle East.

Benefits

Opportunity to work with top industry talent

Join a well-known luxury fashion brand

Qualifications

• Experience in retail management or similar roles is preferred.
• Strong leadership and communication skills.
• Ability to meet sales targets and KPIs.

Responsibilities

• Manage store operations and ensure compliance with standards.
• Meet sales revenue targets and optimize operational costs.
• Train and supervise staff, ensuring high customer satisfaction.

Skills

Customer Service

Inventory Management

Team Leadership

Sales Strategy

Operational Efficiency

Job description

Asia's largest omnichannel retailer and manufacturer of premium quality and contemporary eyewear. With a unique click-and-mortar business model, Lenskart is revolutionizing the eyewear industry by offering innovative services such as automated lens fitting, 3D Try-On, AI-powered facial mapping, and frame recommendation features through a seamless shopping experience. The company integrates its technology into all aspects of its operations to enhance browsing, shopping, purchasing, and customer support. Lenskart serves over 7 million customers across 175 Indian cities and Singapore through a network of 750+ omnichannel stores and has recently expanded into the Middle East and USA markets.

The Role

Operational Responsibilities

• Manage the store's overall operations and ensure all essential elements are upgraded.
• Handle cash collection and deposit it into the company's bank account.
• Manage petty cash, recovery, and preservation of funds.
• Plan weekly work schedules and assign daily tasks.
• Conduct daily briefings with staff to review responsibilities.
• Train and supervise new employees, providing feedback for improvement.
• Maintain inventory levels, conduct monthly stock audits, and reconcile with the system.
• Ensure product displays adhere to brand guidelines.
• Verify the proper functioning of POS and other equipment.
• Collaborate with display, marketing, and finance teams.
• Guarantee high customer satisfaction through excellent service.
• Drive growth and increase remittance and operational efficiency.
• Develop deep knowledge of brands and eyewear products, including competitors.
• Lead by example, embodying branding, integrity, and discipline.
• Ensure compliance with operational standards and company policies.
• Reduce inventory loss through effective control measures.
• Coordinate store displays and ensure readiness for customers, following managerial instructions.

Business Responsibilities

• Meet monthly and annual sales revenue targets.
• Achieve key performance indicators (KPIs).
• Attain customer loyalty metrics such as the Net Promoter Score (NPS).
• Optimize store operational costs.
• Monitor and control inventory shrinkage.

Ideal Profile

Workplace Health and Safety

• Ensure the store and pantry are sanitized and cleaned within 24 hours.
• Monitor workplace health and safety risks.
• Train employees on hazard minimization and safety procedures.
• Ensure fire safety training and readiness.
• Maintain fire extinguishers and emergency contact details.

What's on Offer?

• Opportunity to work alongside and learn from top industry talent.
• Join a well-known luxury fashion brand.