Store Manager

Majid Al Futtaim; Al Ahsa Governorate; On-site; USD 30,000 - 50,000; Full time

Job summary

Majid Al Futtaim seeks a passionate Store Manager for their luxury lifestyle store in Riyadh. This role involves driving sales, enhancing customer experience, and leading a high-performing team to achieve business goals. Join a dynamic company reshaping the retail experience in the region.

Benefits

Collaborative and positive work culture

Career growth in a dynamic market

Opportunities to work with talented colleagues

Qualifications

• 4–5 years of retail experience with a background in store management.
• Strong track record in achieving business performance targets.
• Ability to lead and develop high-performing teams.

Responsibilities

• Deliver outstanding customer service at all times.
• Monitor sales trends and implement action plans for improvement.
• Coach and mentor team members on product knowledge and service excellence.

Skills

Customer Service

Sales Management

Leadership

Job description

Majid Al Futtaim Lifestyle | Operations

Location: Riyadh, Saudi Arabia

Company Description

Majid Al Futtaim is the leading shopping mall, retail, communities, and entertainment pioneer across the Middle East, North Africa, and Central Asia. With over 43,000 team members operating in 18 countries and generating over $11 billion in annual revenue, we are home to some of the world’s most iconic brands, including Mall of the Emirates, Carrefour, AllSaints, LEGO, City Centre, Abercrombie & Fitch, and VOX Cinemas.

At Majid Al Futtaim, we are guided by our purpose:

Creating Great Moments for Everyone, Every Day.

Role Summary:

We are looking for a passionate and results-driven Store Manager to join our Lifestyle team in Riyadh, Saudi Arabia’s most vibrant and populated city. You will lead your store to excellence by driving sales, elevating customer experience, and inspiring your team to exceed expectations.

Key Responsibilities:

• Deliver outstanding customer service at all times.
• Drive traffic and profitability through creative, brand-aligned strategies.
• Monitor sales trends, stock performance, and implement action plans for improvement.
• Ensure full compliance with company policies, procedures, and standards.
• Coach and mentor team members on product knowledge and service excellence.
• Maintain health, safety, and compliance standards in all store operations.
• Oversee all in-store processes: cash handling, stock management, and inventory audits.
• Provide analytical feedback to key departments (Operations, Buying, Planning).

Requirements:

• 4–5 years of retail experience with a background in store management.
• Strong track record in achieving business performance targets.
• Solid understanding of customer segments and buying behaviors.
• Confident decision-maker and proactive problem-solver.
• Ability to lead, inspire, and develop high-performing teams.

What We Offer:

• A collaborative and positive work culture.
• Career growth in a dynamic, regional market leader.
• Opportunities to work with over 50,000 talented colleagues.
• The chance to be part of a brand that is reshaping the retail experience in the region.

This position is based in Riyadh, within one of our luxury lifestyle stores, located in a premium shopping mall environment.