Sr. Training Officer

confidential; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a dynamic Training Coordinator to design and deliver impactful training programs aligned with HR and business strategy. This role involves conducting needs analysis, developing new training initiatives, and mentoring staff to enhance performance. The ideal candidate will have extensive experience in the training field, particularly in luxury retail, and possess exceptional communication skills in both Arabic and English. Join a forward-thinking organization where your contributions will shape the workforce and drive success through effective training solutions.

Qualifications

• 5-10 years of experience in training, especially in luxury retail.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Conduct needs analysis and develop training programs.
• Monitor staff performance and provide coaching.
• Coordinate training sessions and create metrics for effectiveness.

Skills

MS Office (Word, Excel, PowerPoint)

Data research and interpretation

Professional written and verbal communication

Interpersonal skills

Organizational development knowledge

Employee relations knowledge

Bilingual (Arabic and English)

Physical and mental fitness

Education

College or University Graduate

MBA (preferable)

Job description

To plan, design, coordinate, and deliver the respective training programs in alignment with the organization’s HR and business strategy.

Technical Responsibilities:

• Conduct needs analysis studies to analyze training needs and develop new training programs or modify and improve existing programs in coordination with the HR management and department heads.
• Coach and mentor, providing clear feedback and follow through to enforce and reinforce changes in performance.
• Establish and maintain effective working relationships with department heads and managers throughout the company.
• Monitor staff performance by liaising with line managers and department heads.
• Supervise and monitor progress made via training programs or schemes.
• Coordinate, develop, and create training programs in line with targeted requirements.
• Provide training programs that address business and personnel requirements.
• Conduct orientation sessions and arrange on-the-job training for new hires.
• Develop metrics for measuring the effectiveness of training programs.
• Participate in staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Assist in the creation of the yearly training calendar.
• Coordinate and schedule trainings with suppliers and third parties.
• Assist the respective party in preparation, booking, quotations, etc., of the training programs.

Job Requirements:

College or University Graduate (preferably a higher level of education such as MBA).

Five (5) to ten (10) years of experience within the training field related to soft skills, preferably within the luxury retail field.

Skills:

• Skilled in MS Office such as Word, Excel, and PowerPoint.
• Skilled in data research and interpretation.
• Skilled in professional written and verbal communication and interpersonal skills.
• Knowledgeable in organizational development and employee relations.
• Proficient in both Arabic and English languages (read, write, speak).
• Physically and mentally fit and capable.

Required Licenses/Certifications:

• HR Analytics (preferable).
• Technical Training Certificates/licenses.
• Training programs certification in the retail field.