Sr. Solutions & Services Specialist - Digital Workplace Solutions (Saudi nationals)

Lenovo; Riyadh; Remote; USD 90,000 - 130,000; Full time

Job summary

Lenovo seeks a Solutions & Services Specialist in Riyadh to provide strategic sales guidance within Digital Workplace Solutions. The role emphasizes high-value deal closure and developing a strategic approach to lead generation while fostering client relationships. The ideal candidate will possess strong technical expertise in endpoint management, cloud services, and sales negotiation skills.

Benefits

Medical Insurance

Employee Referral Bonus

Children of Lenovo Employees Scholarship Program

Internal E-learning Development Platform

Qualifications

• Deep familiarity with endpoint management security tools and frameworks.
• Experience with DaaS offerings and lifecycle platforms.
• Ability to articulate experience KPIs using analytics tools.

Responsibilities

• Provide strategic guidance for business opportunities focusing on TCV-driven sales.
• Steer the team in crafting proposals and engaging in negotiations.
• Maintain strong customer relationships ensuring client loyalty.

Skills

Microsoft Endpoint Manager

VMware Workspace ONE

Citrix UEM

Zero-Trust frameworks

Cloud & Edge Infrastructure

SD-WAN basics

Tools

ServiceNow

Jira Service Management

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Step into a role where your ideas power the world. We are currently looking for a Solutions & Services Specialist within Digital Workplace Solutions.

Key Responsibilities:

• Provide strategic guidance in identifying and pursuing new business opportunities, with a focus on Total Contract Value (TCV)-driven sales, and structure contracts aligned with long-term goals for clients and Lenovo.
• Steer the team in converting high-value strategic deals with a TCV focus of $20 Mn and above, crafting compelling proposals, and engaging in high-impact negotiations.
• Streamline the sales process to expedite deal closures without compromising service quality and client satisfaction.
• Facilitate a smooth transition to the next strategic opportunity after successful deal closure.
• Develop and execute a strategic approach for lead generation and prospect engagement within target customer organizations, while strategically upselling and cross-selling additional solutions to existing clients.
• Steer and inspire the sales team to effectively identify and initiate contact with potential clients, employing a persuasive approach to close deals.
• Foster and maintain strong customer relationships, ensuring unwavering client loyalty and retention.
• Collaborate with in-territory counterparts and matrix teams to achieve shared growth goals.

Expertise required:

• Endpoint Management & Security:Deep familiarity with Microsoft Endpoint Manager (Intune/SCCM), VMware Workspace ONE, and/or Citrix UEM. Working knowledge of Zero-Trust frameworks, conditional access, and endpoint threat-detection platforms (e.g., CrowdStrike, SentinelOne).
• Device-as-a-Service / Lifecycle Platforms:Experience designing or selling DaaS offerings that span procurement, imaging, enrolment (Windows Autopilot), break-fix, and certified end-of-life recycling. Understanding of global logistics, depot sparing, and reverse-supply-chain processes.
• Digital Employee Experience (DEX) Analytics:Ability to articulate and quantify experience KPIs using tools such as Nexthink, Lakeside SysTrack, or Lenovo Device Intelligence.
• Hybrid & Virtual Desktops:Conceptual and financial modelling expertise for Azure Virtual Desktop, VMware Horizon, and AWS Workspaces—including GPU-accelerated use cases.
• IT Service Management (ITSM) & Automation:Hands-on familiarity with ServiceNow, Jira Service Management, or BMC Remedy, plus RPA-oriented scripting (PowerShell, Python) for workflow automation.
• Cloud & Edge Infrastructure:Working knowledge of Azure Stack HCI, Lenovo TruScale Hybrid Cloud, and integration patterns for edge-to-cloud device provisioning.
• Networking & Collaboration:Solid grasp of SD-WAN basics, Wi-Fi 6/6E performance factors, and unified-communications ecosystems (Teams, Zoom, Webex) as they relate to device readiness.
• Sustainability & Compliance:Familiar with ISO 14064/65 carbon accounting, EU Right-to-Repair, and regional data-residency requirements (e.g., GCC, GDPR).

What We can offer You:

• Medical Insurance
• Employee Referral Bonus
• Children of Lenovo Employees Scholarship Program
• Internal E-learning Development Platform Available for Employees

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations: * Saudi Arabia

AI PROCESSING NOTICE

We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.

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