Sr. SME Relationship Manager

Lendo; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A financial services company in Riyadh is seeking a Relationship Manager to cultivate client relationships and meet sales targets. The ideal candidate has a Bachelor's degree in management or finance and at least 3 years of experience in a financial institution. Responsibilities include upselling, providing consultations, and ensuring client satisfaction. Excellent communication and problem-solving skills are essential.

Qualifications

• 3+ years of experience as a Relationship Manager in a financial institution.
• Ability to build and maintain client relationships.
• Customer-oriented and able to resolve conflicts.

Responsibilities

• Maintain knowledge of Lendo’s products and services.
• Research and pursue new business opportunities.
• Meet sales/revenue targets.
• Provide clients with consultations and solutions.

Skills

Strong client and business relationship management

Excellent communication skills

Problem-solving skills

Leadership skills

Education

Bachelor’s Degree in management, financing, accounting, or similar

Tools

Microsoft Office

CRM software

Job description

• Maintaining a deep knowledge of Lendo’s products and services.
• Building and maintaining strong relationships with prospective and existing clients.
• Researching and pursuing new business opportunities.
• Conducting regular site visits and e-meetings with clients.
• Identifying clients' needs and requirements and proposing suitable solutions.
• Providing clients with comprehensive product/service consultations and guiding their decision-making process.
• Upselling and cross-selling products/services to clients.
• Resolving complaints and issues efficiently and in a timely manner.
• Meeting sales/revenue targets.
• Ensuring client satisfaction.

• Bachelor’s Degree in management, financing, accounting, or a similar field.
• Experience as a Relationship Manager in financial institution for Min. 3 years.
• Ability to build and maintain strong client and business relationships.
• Proficiency in Microsoft Office and CRM software.
• Excellent communication and interpersonal skills.
• Good conflict resolution and problem-solving skills.
• Leadership and team management skills.
• Customer-oriented.