Specialist, Serialization Operations

Hikma Pharmaceuticals; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading pharmaceutical company seeks a Specialist in Serialization Operations to support IT systems and enhance processes. This role involves collaboration with global teams, operational support of SAP, and project management to meet regulatory requirements. Ideal candidates will have a Bachelor's degree in a computer-related field and experience with SAP systems, particularly in serialization and logistics.

Qualifications

• Minimum 3+ years of relevant technical experience.
• Technical certifications preferred.
• 3 to 5 years’ experience with SAP systems.

Responsibilities

• Operational support of SAP and other platforms.
• Support integration of ATTP solutions with SAP modules.
• Create system documentation, including functional specifications.

Skills

Project Management

Problem Solving

Analytical Skills

Documentation

Communication

Knowledge of GS1 Standards

Understanding of Serialization Regulations

Knowledge of Supply Chain Processes

Education

Bachelor's degree in a computer-related field

Job description

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Title: Specialist, Serialization Operations

Description:

Job purpose

Partners with global IT team members and the client community to support IT systems that utilize underlying technology solutions to meet regulatory requirements, improve productivity, and enhance processes.

Responsibilities include system support, process support, and project management. Collaborates with project teams of business and IT members to translate detailed requirements into new or enhanced application solutions. Participates in regional and global initiatives and leads local implementation within assigned business areas.

Key Accountabilities

1. Operational support of SAP and other platforms to facilitate processes, advise the business on best practices, and communicate needs.
2. Support, maintain, and identify enhancements to SAP ATTP to meet business requirements.
3. Create system documentation, including functional specifications.
4. Support integration of ATTP solutions with ECC and other SAP modules (SD, MM, WM) as well as RFID hardware and other proprietary systems.
5. Provide guidance on business implications of application development and enhancements.
6. Apply strong knowledge of business processes influencing SAP development and testing, especially related to manufacturing, logistics, and track and trace.
7. Perform other duties as assigned.

Qualifications

Minimum: Bachelor's degree in a computer-related field or 3+ years of relevant technical experience. Technical certifications are preferred.

Experience

Minimum: 3 to 5 years’ experience with SAP systems.

Preferred: Experience with SAP’s Trace and Trace modules (ATTP, ICH) throughout the system lifecycle.

Skills

• Strong functional, technical, and project management skills.
• Excellent documentation, problem-solving, and analytical skills. Solid knowledge of application system lifecycle and supporting documentation.
• Experience supporting RF applications for mobile warehouse and/or production processes.
• Experience supporting applications and interfaces using ALE technologies, message configuration for ASN, Shipping requests, and Goods Movements via IDOC or XML messages.
• Knowledge of GS1 standards, including EPCIS and barcode standards.
• Understanding of serialization country regulations (DSCSA, EMVO, Saudi Arabia).
• Knowledge of supply chain and logistics business processes.
• Ability to work effectively on a cross-functional global team.
• Understanding of validated or quality systems.
• Excellent judgment and customer interaction skills.
• Strong verbal and written communication skills.