SPA Receptionist

Radisson Blu Hotel - Dubai Waterfront; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A prestigious hotel is seeking a Spa Receptionist to join their team in Riyadh. The role involves welcoming guests, managing appointments, and ensuring a clean and professional spa environment. Candidates should have excellent interpersonal skills and a background in wellness or beauty, ensuring guest satisfaction and loyalty.

Qualifications

• At least 2 years of experience in the well-being and beauty sector preferred.
• Professional diploma required.

Responsibilities

• Welcomes guests and informs them about services.
• Manages appointments and answers phone calls.
• Ensures cleanliness of the spa.

Skills

Strong interpersonal skills

Team spirit

Excellent communication skills in Arabic and English

Knowledge of SPA products

Personal presentation

Education

Professional diploma in hotel and/or beauty/wellness

Job description

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Job Title: Spa Receptionist

Positioning of the post: Reporting to the Spa Manager and the Assistant Spa Manager

Status: Employee

Duties and Responsibilities

• Welcomes guests warmly, informs them about the services provided by the establishment, and offers personalized advice on treatments and products.
• Ensures the cleanliness of the spa and control of common areas.
• Manages appointments, answers phone calls, and maintains thorough knowledge of the spa menu and products.
• Conveys the hotel's image through professionalism, kindness, and availability.
• Ensures compliance with health and safety rules.
• Offers additional services to enhance customer loyalty and satisfaction.
• Possesses knowledge of and interest in the fitness area.

Job Conditions

Skills and Abilities

• Strong interpersonal skills and team spirit.
• Excellent knowledge of SPA products and the spa menu.
• Excellent personal presentation with a warm and welcoming personality.
• Ability to manage customer preferences, loyalty, and satisfaction.
• Excellent verbal and written communication skills in Arabic and English.

Diplomas/Experience

• At least 2 years of experience in the well-being and beauty sector preferred.
• Professional diploma in hotel and/or in beauty/wellness.

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