Solutions Engineer

Cisco Systems; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

Join a forward-thinking company as a Solutions Engineer, where you'll leverage your technical expertise to provide exceptional pre-sales support in the dynamic Saudi Arabian market. You'll work closely with the sales team to craft tailored solutions that drive customer success and demonstrate the value of innovative technologies. This role offers the chance to engage with cutting-edge trends like AI, Cloud, and Digital Transformation, ensuring that your contributions directly impact the commercial sector. If you're passionate about technology and eager to build relationships that foster growth, this opportunity is perfect for you.

Qualifications

• 7+ years of related experience with Cisco products or competitors.
• Strong technical consulting skills and ability to define tailored solutions.

Responsibilities

• Provide technical support and guidance to customers in KSA.
• Collaborate with sales to drive strategy and deliver presentations.

Skills

Technical Support

Pre-Sales Experience

Customer Relationship Management

Technical Presentations

Industry Trends Knowledge

Programming Skills

Education

Bachelor's Degree in Electrical Engineering or Computer Science

CCIE Certification

Tools

Kubernetes

Docker

AI and Machine Learning

Job description

We are looking for a Solutions Engineer to join our Cisco KSA team. As a Solutions Engineer, you will work in a pre-sales capacity, providing technical expertise and support to our customers in Saudi Arabia. You will collaborate with the sales team to drive the sales strategy, deliver technical presentations, and ensure successful implementation of solutions for the Commercial Sector sales team in KSA.

What You'll Do

As a Solution Engineer, you will provide technical support and guidance to customers, collaborating with the Account Manager to develop tailored solutions. You'll define and communicate the benefits of Cisco's solutions, demonstrate ROI, and own the development of proof of concepts, presentations, and solution documentation.

Who You Are

• Develop knowledge of industry trends and understand how Cisco solutions provide financial and strategic value.
• Build relationships within and outside of Cisco, establishing credibility through self-confidence.
• Understand customer business models and financial pain points, framing Cisco offerings around business drivers.
• Comprehend Cisco's vision and technology and articulate it from the customer's perspective.
• Map customer business drivers to their network platform.

Minimum Qualifications

• 7+ years of related experience.
• Cisco product experience or relevant experience in key competitor offerings in the technology area of emphasis.
• Pre-Sales experience.
• Typically requires a BS/BA (EE/CS) or equivalent.
• CCIE Certification preferred.
• The candidate must be based in KSA.
• KSA experience is required.

Preferred Qualifications

• Expertise in internetworking industry trends, including SD-WAN, ACI, DNA, Security SASE, AI, Cloud, Digital Transformation, Automation, and more.
• Experience with AI, Machine Learning, Cloud Native applications, Kubernetes, and Docker.
• Knowledge of ML Ops, AI Ops, and CI/CD pipelines.
• Understanding of competitive product and solution landscapes.
• Advanced knowledge in Routing & Switching, Data Center, and Security.
• Strong technical consulting skills, including defining trade-offs, asking probing questions, and integrating Cisco solutions into broader environments.
• Ability to share replicable architectures tailored to customers' needs.
• Programming skills are a plus.
• In-depth knowledge of your specialization and adjacent technologies, including product, technology, and competitive insights.
• Excellent written and verbal communication skills.
• Strong presentation skills, delivering clear explanations of Cisco's architectures, business outcomes, and values.