Solution Consultant

Role & Responsibilities

Hi,

Solutions Consultant (Implementation)

Location: Kingdom of Saudi Arabia (Dammam Preferred)

About the Role

You will be an early member of Pulsora's Business Engagement team and play a pivotal role in our expansion in the KSA. You will lead enterprise implementations across the region and will perform sales engineering for the EMEA sales team. You will be the technical face to our customers, collaborating with end-users to help turn questions into answers and insights! Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). You will gain exposure through a variety of customer engagements in different industries, departments, and geographies.

Day to Day Responsibilities:

1. Lead complicated enterprise implementations of the Pulsora platform with new customers in the KSA region and beyond.
2. Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables.
3. Manage escalations, and be the professional services expert in the EMEA region.
4. Provide guidance relating to platform configuration and process improvement.
5. Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product.
6. Lead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge.
7. Collaborate with Account Executives to hand-off work products for user adoption.
8. Hands-on creation and delivery of POCs and pilots, in conjunction with the Engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics, and workflow.
9. Opportunity to grow the EMEA solutions consultant team.

About You

Previous experience in an implementation or technical consultant role; SaaS enterprise software experience highly preferred, ideally with implementing a startup / emerging SaaS platform. Possess technical understanding in the following areas: BPM, Analytics (Apache Superset), Java, JavaScript, Python, and general open-source tech. Proven track record of success in leading customers through software implementation and solutions configuration projects. Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP), SASB, GRI or others is highly desirable. Thrive on juggling projects, multitasking, and working with offshore teams primarily in India. Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment.

You Have Experience:

• 10 years of work experience in technical solutions.
• Bachelor’s in computer science, engineering, information systems or equivalent.

Why Work with Pulsora?

We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations! The company will pay with cash, equity, and benefits. You’ll get to work on problems that are hard and important. You’ll be joining an extraordinary team at the beginning of an extraordinary journey. Remote-friendly culture with weekly stand-ups.

Pulsora Core Values

• Integrity
• Intellect
• Respect for all our stakeholders
• Passion for excellence
• Constructive candor

Join us and become a driver for positive change!