Software Asset Management (SAM) & Hardware Asset Management (HAM)

1. Software Asset Management (SAM) Job Description

The Software Asset Manager (SAM) is responsible for overseeing and managing the lifecycle of software assets within the organization. This includes procurement, deployment, tracking, compliance, and retirement of software applications. The SAM ensures that the organization complies with licensing agreements and optimizes the use of software resources to reduce costs and risks.

Key Responsibilities:

1. Software License Management
   Manage software licensing for all applications and tools within the organization.
   Ensure compliance with vendor agreements, track software usage, and manage renewals.
   Audit software usage to identify over-licensed or under-licensed products.
2. Software Lifecycle Management
   Oversee the entire lifecycle of software assets from procurement to retirement.
   Ensure proper version control and manage software updates and patches.
3. Compliance and Risk Management
   Perform regular software license audits to ensure compliance with legal and contractual obligations.
   Work with legal and procurement teams to ensure that software acquisitions comply with licensing terms.
   Mitigate risks related to non-compliance with software licensing agreements.
4. Cost Optimization
   Track software usage and identify opportunities for cost savings or optimization.
   Recommend the consolidation of software products and negotiate contracts with vendors.
5. Reporting and Documentation
   Maintain accurate records of software assets and licenses.
   Generate regular compliance and usage reports for management and audits.

2. Hardware Asset Management (HAM) Job Description

The Hardware Asset Manager (HAM) is responsible for managing the procurement, deployment, tracking, and disposal of all IT hardware assets within the organization. The HAM ensures that hardware assets are properly maintained, tracked throughout their lifecycle, and disposed of in accordance with company policies and environmental regulations.

Key Responsibilities:

1. Asset Procurement and Inventory Management
   Oversee the acquisition of hardware assets (e.g., computers, servers, networking devices) in accordance with business requirements.
   Maintain an accurate and up-to-date inventory of all hardware assets, including model, location, and condition.
2. Lifecycle Management
   Track hardware asset usage and performance from acquisition to end-of-life.
   Ensure timely maintenance, repairs, and upgrades to maximize the lifespan and performance of hardware assets.
3. Configuration and Deployment
   Manage the deployment of hardware assets to departments and users.
   Work closely with IT support teams to ensure correct configuration and deployment of hardware.
4. Asset Disposal and Recycling
   Coordinate the decommissioning, disposal, and recycling of outdated or non-functional hardware in accordance with environmental and data security regulations.
5. Compliance and Reporting
   Ensure compliance with asset management policies and financial tracking of hardware investments.
   Provide regular reports on hardware asset usage, costs, and performance.

Skills and Qualifications:

1. Software Asset Management (SAM) Job Description
   Bachelor's degree in Information Technology, Business, or related field.
   Experience in software asset management, licensing, or IT compliance.
   Knowledge of SAM tools (e.g., Flexera, ServiceNow SAM, Snow Software).
   Strong understanding of software licensing models (e.g., subscription, perpetual).
   Familiarity with industry standards and software licensing regulations.
2. Hardware Asset Management (HAM) Job Description
   Bachelor's degree in Information Technology, Engineering, or related field.
   Experience in hardware asset management and IT infrastructure.
   Strong knowledge of hardware lifecycle management practices.
   Familiarity with asset management tools (e.g., ServiceNow, Flexera, Snipe-IT).